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August 2024 by Han Tian
mike is freaking nice guy, and they got a cute big puppy
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August 2024 by Rishab Tirupathi
Had a great experience buying from these guys. Very upfront and honest about the car and prices. Mike was very helpful and understanding in my situation and would definitely buy from them in the future
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August 2024 by Maegan Savage
Autotown is the best dealership in town! We have gotten our last two vehicles from them and the customer service they provide us is top notch! Thanks to Ben and his team for taking such good care of us!
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July 2024 by Elijah Williams
One of the best Auto Dealers in Champaign. As a recent buyer/current loaner they have taken care of me every time my car needs something done. And been very fair with their pricing. Mike, Ben, and the guys are very quick to respond and help you when you need it.
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June 2024 by Pastor J.L. Wright
This is my third vehicle I have purchased from Autotown real good guys make the process go easy and I’m excited about our purchase !!!
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April 2024 by Andrew Breeze
only buy a car from these guys if you like flushing money down the toilet for a car that won’t even work in two months.
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January 2024 by Jen Tallant
I can't say enough about this dealer. My daughter needed a new(used) car quickly - she's a senior at U of I and the plan was for her to purchase after she graduated this spring, but major issues with her current car changed our plans, and we needed to get a reliable, safe vehicle within a day because she works full time. We looked online and found a fantastic Ford Edge here, with low miles, a great price, and a clean Carfax. I live 2 hours away and with this being my daughter's first "big girl purchase" with financing, I really wanted to be there with her, but needed a day to rearrange things at my job. So I called this dealer....they are AMAZING. They not only held this truck for us for 36 hours until I could get down there to meet with her, they did all the prep work for the financing remotely with us via email and phone calls. Ben went above and beyond what any dealer I've ever dealt with has done! He obtained her financing thru the U of I Credit Union, called me with the exact numbers with her down payment, loan terms, and monthly payments (no playing games like every other dealer I've ever dealt with does - this was all up front and no hidden anything), and had all the paperwork ready when we walked in the door the next day (bonus that he has the most ADORABLE dog ever who greeted us at the door!!). He explained to my daughter what each paper she signed was about, "teaching" her about financing a car. Between the test drive and paperwork, we were in and out within an hour. I can't overstate how incredibly impressed we are with this business and especially Ben! Thank you for everything!!!
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January 2024 by Savage Amusement
Was in an accident in OctoberI went to several lots, before Auto TownI liked their selection.I found a Kia Sorento for a good price, did a test drive, and bought itI had a couple problems, brought it back a week in.Super nice, and helped remedy the problem quickly.A month in however the battery was acting strange. Not holding a charge, car would die and need jumping.I was skeptical about any help as it was a month in.You always hear about used car sales being a negative..Not hereBrought it to their attention, they contacted me immediately. I brought it in, had it back next day.So if you're looking for a used car, and you want to know whatever you choose, is a good deal from a company that stands by it, Autotown should be on your list.
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September 2023 by Clint Cherrington
I have nothing but good things to say about Autotown. Purchasing a 10-year-old truck sight unseen requires a lot of trust in a dealership to be as transparent as possible. After reading the reviews on Autotown, I decided to take a chance and initiate the purchase. They were very upfront and honest about the issues that the truck had, and I knew exactly what I was getting when it finally arrived in my driveway a week or so later. Mike was great to work with and didn't put off the "used car salesman" vibe. I would not hesitate to buy a used car or truck from Autotown if you're in the market.
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September 2023 by Zach Schweig
These guys are fantastic. Not only do they sell great reliable automobiles, they can hold a conversation! Let them put you on road in style!
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August 2023 by Deundre Holloway
Mike was extremely helpful when it came to our purchase. Fast approval and a overall great experience. Thanks a million!!!!Dee and Hollie
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June 2023 by Jan Rusk
We go to Ben and Mike when we are looking for a vehicle and they have always given us a good deal on a long lasting SUV/car. All of our family members buy from them. I highly recommend them. Jan Rusk
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May 2023 by Cyndee Kayes
My wife and I had been shopping for a new SUV and I thought that I had made my choice until I passed the deal and saw this beautiful SUV. Black on black Infiniti qx80! We went home and then decided to go back and just look. Mike gave us the time to look and then approached us. He was amazing! He put a plate on and said take a test drive. He asked, didn’t assume, but asked if he could appraise our vehicle while we were gone and I said sure. When we got back we knew that this was what we wanted. He appraised our trade and we weren’t upside down. We had messed up credit but I have very good income, so he recommended another lender. Within a few hours we were approved and 3 days later we got our Infiniti! This is the BEST experience I e ever had. If you need a car go to Autotown I promise you will NOT be disappointed!
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May 2023 by David Novitski
Very poor. Stopped to look at a vehicle and was greeted by Ben. Asked about a particular vehicle and felt the price was a little high. When I mentioned that to Ben I felt his response was a bit arrogant and left feeling as though he wasn't too interested in selling that vehicle to me?? I don't shop for a car until I am ready to actually purchase one. I have no desire to ever visit this dealer again!!Ben, to respond to you.....the first question you asked was if you could help me with anything. I asked you if you could tell me about the Jeep. You told me it came from a guy in Gibson City,etc. You had never offered a test drive. And I have indeed test driven vehicles from your lot. The last time I did was a white Lincoln 4dr. I am not in the habit of test driving until I'm getting pretty serious about a vehicle. I don't like to waste anyone's time.Then you quoted me a price approximately $1000 over what you had listed on your website.Obviously today just about everyone has access to a myriad of information . The list price on your website was already a little higher than the KBB high price but that's a starting price anyway. Besides that I have been shopping already and have seen where most of the prices are between here , Bloomington and Springfield.Point being that A) you quoted me a higher price than your website which rubbed me a bitB) you certainly never attempted to actually "sell" me on that vehicle.I'm sorry that you apparently felt I wasn't a serious buyer. I just feel that i wanted our interaction more transparent here.
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May 2023 by Mike Roof
I live in South Carolina and I was contacted by Mike today per my request. Mike was so helpful in sending video and offering suggestions all in a timely manner.I would recommend Autotown and Mike if you are in looking to buy a vehicle
