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June 2024 by Kristan Fleming
The employees were stocking the store it was very nice and they were friendly
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May 2024 by Rachel Parker
I’ve only been in the store twice but both times had excellent customer service.
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March 2024 by Crystal Rain
I was offended and felt racially profiled, here. I had to be rang up twice, having forgotten my wallet in the car the first time.The clerk that rang me up the second time selected a "miscellaneous charge" button. It added $30 dollars to my total, more than what I was rang up at by the first clerk a few minutes before. I spoke out about the difference and so the clerk pushed a button that reduced my total by $10. I paid it, but it was still more than what the first clerk had rung me up at. I will not be shopping at this Ace again.
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March 2024 by Amin Salami
This Ace is close to us so I go here for some things. Friendly and helpful staff.
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January 2024 by Blaap
The place is stacked with everything, easily organized. I feel kinda stupid having been to get things on Amazon when we have this.Also Home Depot and Lowes, maybe good for home construction supply, but random staff. Big box takes anyone. These guys seem to take people who know "stuff"ACE people know what's there. You can have "a guy" here that will help you out. Even if it means sending you online.Both Champaign locations are fantastic.
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December 2023 by Erin M.
I love this store so much. I have been here many times, and the associates are always friendly and helpful. You are greeted and asked if you need help - if you do, they take you right to the section and help you find exactly what you need. I've come in with some random requests, and the associates are great about helping you troubleshoot. In December of last year (it's now December again, so apparently, we have a pattern), we purchased paint and supplies for the main living areas of our house. When I went in last December, Mark asked about the project and helped me find exactly the finish and color that would work for my end goal. He didn't make me feel rushed or like a nuisance. Here we are a year later, painting one of the bedrooms we havn't yet tackled, and of course, we went back to Ace! I didn't take nearly as long to figure out what I wanted this time, but I know they would have been just as helpful and patient as last year if I needed the help. Highly recommend!
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December 2023 by Amanda Miller (IceCream4Zombies)
Needed to get some glass cut here after my dog put a hole in my front window again. Very friendly staff and easy to work with, would definitely return.
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November 2023 by Monica Cisler
Had rv problem on way home from. Vacation. They were great!! Back on our way in no time. Friendly people. Plus great chocolate covered oreos!
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November 2023 by Jason Schneeweiss
Awesome family owned company. Love coming here . R R R R
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September 2023 by Nora Danaher
Well organized place with helpful staff. more basic tools might be cheaper somewhere else, but it's worth it if you're not sure other places will have what you're looking for. I bought some hand saws there and they were easy to find .
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September 2023 by Boni Bengtson
Very helpful staff and knowledgable about options for residue/tape removal
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September 2023 by Vickie Lewis
The gentleman at this store were super professional and very nice. Store was organized and clean. Highly recommend
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August 2023 by Kristina Sweet
Has everything I needed and the staff was friendly and helpful.
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July 2023 by Adam Carlson
very helpful staff
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June 2023 by Aurea Garvin
Been in the other ace a few times. Came in this one and my experience was terrible. Dennis was awful. I was looking for some hex drill drivers. I could not find them. Went to the register and Dennis was standing there. No one there. Said excuse me- no response. Said excuse me again and got a rude I will be with you. Finally able to tell him what I am looking for. He goes a few steps down the aisle and point the where they are and walks off. Then I go to get check out. I ask him how he is doing no response. I pay and while Im putting my receipt away and my items are on the counter he ask the person behind me if he has Ace rewards. I say can I have a bag and he tells me one second. I was done. Just a rude man.
