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May 2024 by Glenn Xu
Staff members are very nice and even offer complimentary notary service
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April 2024 by Thomas kloeppel
Sent the wrong tow truck
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March 2024 by bec boller
I love triple aaa and in Indiana if you break down they have you picked up within the hour regardless of the time day or night . Not the case however when I got a flat tire in Danville at midnight. First of all they. Said the driver would be there to pick me up in 30 minutes and then I get a call that says he is running about thirty minutes behind so an hour later I start calling lift and Uber (which Danville doesn’t use ) I put a call into two taxi companies and after 3 calls saying the driver was busy it would be another thirty minutes I walked to a hotel. of course I calls triple a to tell Them I was leaving the vehicle and I did not get confirmation from the driver until close to ten am the following day needless to say it was the worst experience I’ve ever had with tripple a
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October 2023 by marcello mancini
Very good place for shopping
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July 2023 by Ciro Noronha
I had decent service at this branch but it is now closed. There is no AAA branch in Champaign at the date of this review. Confirmed in the AAA main web site.
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June 2023 by Tara Harris
Outstanding service ??
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April 2023 by f stavins
It is closed. No indication when it will reopen. Bad service
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January 2023 by Josh Napier
Always a pleasure to deal with!!
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November 2022 by Vikram Sharma
IDP service is done here. Very quick! 10mins in and out.
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August 2022 by Roberto Sabas
Have been with AAA since my days in California and have used their services as I moved to NYC then Illinois. They have always provided great reliable service and affordable insurance options. The agents and other staffI've worked with have been knowledgeable, professional, and courteous. The roadside assistance I've received through the years has helped keep me and my family safe. I feel confident in recommending them to other drivers.
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August 2022 by Big Daddy
Not the company they used to be . Holding onto their maps very tight .
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June 2022 by Talyena Brown-Graves
Assisted me with the warmest smiles
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June 2022 by Will Monroe
Friendly people
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May 2022 by Greg S
I came here while shopping for home owners insurance and got a good quote, but, to my surprise, I've also got a car insurance quote that is way better than my current Progressive premium. Also the customer service was excellent, the staff are very friendly and professional.
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January 2022 by Jon F.
I have had AAA for 9 years. In those 9 years I've used the service maybe one time previously. I drive a Jeep Wrangler with slightly larger than stock tires. The company refused to cover the cost of a tow because they said that my larger than stock tires count as a "Modified Vehicle". I spoke to numerous customer service reps at the corporate office and none would offer any assistance aside from saying "It's a modified vehicle. We can't cover it". I asked if snow tires count as modified. They said yes. Beware. I have been paying them every year for 9 years for no reason whatsoever and will never use their service again. I highly suggest you avoid them as well.
