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August 2023 by Adriana Johnson
The hours on the sign mean nothing. I work Monday - Friday during the same hours the post office is open so normally the only day I can go is Saturdays to pick up a package. Over the past couple of months, there’s very few times I’ve went and someone was actually there. Then I get a notice in my box my package will be returned to sender if I don’t pick it up. I tried calling to ask them what I do in this situation and no one picked up so I left a voicemail and they never returned my call. Again today, there was nobody there. I bet by next Saturday, I will have a notice in my box saying it will be returned to sender and who knows if anyone will even be there. There’s been a few times that I’ve been off in the afternoon on weekdays for appointments and would stop by around 12:35 to grab a package and no one was there although it says the hours are 9:00am-1:00pm and 2:00pm-4:00pm. Seems like if I want to receive my packages, I need to take time off of work to get them.
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July 2023 by Hanna Martin
Went to go get my package at 12:20 and the door was closed..said it closed at 1pm.
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February 2019 by Rachael Raab
Friendly and helpful postal service.
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June 2018 by Christina L Cooley
The Postmaster is very helpful and friendly.
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October 2017 by Russell L.
I live in Pecatonica, and use the post office regularly. The young lady who is there most of the time is so rude and unhelpful. My mother, who is 86 and disabled went to pick up a package. I usually do this for her, but to her surprise she had several packages that she could not manage in one trip. Nobody but my mother was present. This very capable young lady offered no assistance, making my mother make several trips. I miss Barbie who was transferred to Winnebago after many years of excellent quality service. Please complain if this extremely rude person has been rude to you.
