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February 2024 by eveluvsu
This pharmacy is a mess, very unreliable.
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February 2024 by Mike H.
I have been using the Cary IL Walgreens for 15 years mostly with the same medications. In the last 9 months this Walgreens has under filled my expensive prescriptions incorrectly. If I accept this error and go back to get the balance they tell me it is not covered by my insurance and want to charge over $600 for an error they made. After being told 4 months in a row they have fixed the issue it happened again on the 5th month. This is total incompetence. Any pharmacy in the area is better than this
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December 2023 by Annie Harvel
Horrible. Called early in the day to make sure they had the RSV vax that my doctor told me to get. Doctor specifically said no need for rx just go to walgreens and get the shot. Pharmacy employee said they have it so I went online and made an apt for 5pm. Got there at 5 and after waiting in line (which is not the issue) got up to the counter around 515. still standing at the counter by 5:25 and the lady couldnt get it to go through. Mind you I am 34 weeks pregnant so standing for almost 30 straight minutes was extremely uncomfortable. She tells me to go sit so she can help other people while she trys to figure it out. I told her my apt was at 5 and I need to get going soon. Went and sat and finally pharmacist tells me I needed a RX. Why did no one tell me this when I called in earlier, when i scheduled online, or when I first got to the counter? Oh, thats right because it isnt true. Called the CVS down the road and they were able to do it with no issue. Walgreens is trash at every location but this one is one of the worst.
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November 2023 by Justin Walters
The store itself is fine. The pharmacy is TERRIBLE! Prescriptions are never ready on time. I was told it would be ready in 1 hour. Came back 11/2 hours later and was still told another 20-30 minutes. This happens all the time. Any time I have went to pick up a prescription it’s never ready.
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November 2023 by Sol Saavedra
Service is really bad, there's only two guys there that really know what they are doing. The female farmacists are horrible and can never get my prescription right!!!
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November 2023 by teddy
Terrible pharmacy. Waited weeks for a prescription then tried to cancel so I can try to get it from another store and been waiting for it to be canceled for a week and currently still waiting. Been trying to get this 1 prescription for almost a month by now. Go anywhere but here!!!
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September 2023 by Anna Rayner
The Cary location of Walgreen's pharmacy has been very helpful ... today I had an issue with a prescription and Nisha did a fantastic job of quickly, efficiently, professionally and so kindly helping me!Nisha is a great asset to your team at Walgreen's!
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September 2023 by israel garcia
Pharmacy tech charged me $50 for an inhaler. Said my insurance was having issues. Never even called. I called my insurance company and they said there were no issues on their end. Pharmacist should’ve called. I don’t understand how this garbage pharmacy has less than 2 Star reviews and nothing is done about it?
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September 2023 by Oleksii Zinkevych
I sent money through this location with western union, western union sent me the message that they can’t make it and I have to go back and get my money back, but the guys , especially manager Caleb, absolutely don’t care, it seems like nobody told me how to do the returns, they just trying to send you somewhere else. Disappointing
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July 2023 by Gidget Marie Marsh
The place I goto get milk .prescriptions. Nice people here
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February 2023 by Jimmy Buster
Terrible pharmacy. Sad they’re in bed with the insurance companies and could care less about your health.1 out of 25 times you might get someone with information otherwise just issues. Past 5 years has been severely understaffed. They get the insurance money so I don’t think they really care.
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February 2023 by Somptuosité Candle
Everytime I try to get my prescription Walgreens is something wrong. Today they closed out my prescription. For whatever reason they made an error and they said the only way to fix it is to call the doctor and get a new prescription. Which today is a holiday and it means I have to wait. Even though there is available pills that I could have picked up today. There was no apology given. I finally said something. The fact that you don't care about the urgency or the errors that you guys constantly make is horrendous. This isn't a piece of clothing I'm trying to pick up but a medicine that I desperately need and it's a holiday which means now I'm going to be delayed even further. She didn't have a care in the world for the harm that they caused me
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January 2023 by Ted M.
Love it when your checking out and the cashiers are too busy watching videos on their phones. It's like your interrupting their break.
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December 2022 by Jon Lee
This Walgreens is the worst store out there. The pharmacy line is always long and I ALWAYS WAIT IN LONG LINES FOR 30 PLUS MINUTES!!! Ughh so annoying
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October 2022 by Abandoned Exploration Squad
Guess I’m not the only one who has problems with the employees here. The younger guy is friendly and helpful but the old lady is nasty. I don’t think I’ve ever had an employee talk to me so rudely it makes me never want to go back. Just fire her already she has no business being in customer service and almost all the bad reviews are because of her.