O'Reilly Auto Parts in Cary, Illinois, located at 356 Northwest Highway, is praised for its outstanding customer service and knowledgeable staff. Customers consistently highlight the helpfulness of the team, including specific employees who go above and beyond to assist. Joseph was recognized for his support in recharging air conditioning systems, while Mark and Erica received accolades for their respectful and informative approach, especially towards those unfamiliar with car repairs. The store provides a range of services, including free battery testing, wiper blade and bulb installation, and fluid recycling, as well as a Loaner Tool program for those missing necessary tools. Many reviews emphasize the staff's willingness to help customers find the right parts or direct them to local automotive shops. The atmosphere is described as friendly and supportive, making customers feel respected and valued. Overall, O'Reilly Auto Parts is seen as a reliable destination for auto parts, tools, and expert advice, ensuring that both seasoned mechanics and novices leave feeling satisfied and empowered. With over 6,000 locations across the U.S., O'Reilly Auto Parts is always nearby for any automotive needs.
Quite a selection of parts, friendly staff. Woman (Erica?) Especially helpfull and went out of her way to help which was appreciated
June 2024
Joseph was great help in helping recharge the ac and was supper helpful in informing us about what we could do and what we shouldn't do
December 2023
Everyone at store were so helpful. I purchased a coil and if needed other parts they were able to help direct the right direction and referred me to a good automotive shop. Will come again to do service here again.
