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“Scott was very helpful! We came in with a long complicated lists of things we needed done and Scott was able to help us with everything in a timely matter. I recommend this store!”
“Jose is amazingHe provided excellent customer serviceHe is very knowledgeable about Boost Mobile products and plansI will be back to this store because of the excellent service Jose provided”
“Alex was great! Speedy and very friendly! He made sure we were fully happy before we left! He even helped my son with the screen protector! ?? Couldn't be happier with my last two in store experiences at this location!”
“Went to the ATT store to pick up some new iPhone 15’s for the family. A couple of bumps along the way, but the manager made it happen and we walked out with 3 new 15 pro max. Great service and professionalism.”
“AMAZING!!! I had my screen fixed by Cubano and he had amazing customer service. They fixed my phone screen in 40 minutes and at a good price ! They also gave me a screen protector”
“Nellie was the greatest helped and answered all of my questions. Thanks Nellie it was a pleasure. It took a little while to transfer everything but that was fine seeing that she was so beautiful I had to.Thanks again.”
“I stopped in yesterday having an ongoing issue with my phone and I couldn’t quite figure out what was wrong with it. Miguel despite me being angered by the situation helped me solve the issue while keeping a professional demeanor. I was in and out within minutes. I loved how honest he was without trying to upsell me like most places do. Will be returning to this specific location just because of him.”
“Gloria in the Crystal lake store is the best tech person I have ever worked with at cricket. She was able to resolve my issues in a very short period of time. She is also very kind and patient because I am old and not Hi-Tech on my own. Thank you for having such a wonderful person in one of your stores!”
“Michael was super helpful and knowledgeable. He helped me find a repair center so I could get my phone fixed and trade in my phone. I went from having to pay nearly $1300 for a phone to only having to pay $300. 100% recommend this location”
10:00 AM - 8:00 PM
4912 Northwest Hwy Suite A, Crystal Lake
Mobile Phone Accessories
“Today my husband & I went to get new phones. I was dreading the whole process. BUT Scott C. made our customer experience a great one. We were immediately greeted and assisted upon walking in the door. Scott was very knowledgeable, professional, friendly & had a great sense of humor. He made sure we were happy with our new phones and had all of our questions answered. Really made us feel valued as customers of AT&T. Thank you, Scott.”
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“Very helpful knowledgeable guys. Dropped off a hard drive with an absolutely destroyed sata port and they had were able to fix it and surprisingly enough I didn’t even need a new hard drive. Definitely a go to if you need computer assistance!”