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July 2025 by Ashley Chong
Lucinda called to follow-up when I missed the initial delivery attempt and communicated with the FedEx associate to re-attempt the delivery same day! Very thankful for their quick response as it was imperative to receive the items in the package. Thank you!
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July 2025 by TRW
These guys were SUPER-helpful re: the speedy delivery of documents needed to get my dog to Europe! Thanks again, FedEx Cary!!! I appreciate you!
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June 2025 by Ramsey
A driver by name Thomas was suppose to deliver a package in Crystal Lake.. He was never at the address but updated on the website that package was refused. Package never came to my address and now can't be found at the last location in Cary IL. Thomas bring me my package
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June 2025 by Sophie Stephen
Sent my package to the wrong place and lost my package and now wont do anything about it
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April 2025 by Kenny Campbell
Great service!
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March 2025 by Ahmed Elewa
Amazing service and great employees. Thank you for your professionalism
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August 2024 by S J
Helpful courier and fast delivery.
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August 2023 by Janet Domrase
Waiting for overnight package to be delivered, no signatures required. 3 cars parked 4 people here they tried the closest door and left without leaving package. We needed that equipment today not tomorrow for work.
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August 2023 by Valerie Grisleys
The lady who serves, very nice and friendly, those who make the delivery, a disaster ?
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August 2023 by Cindy Matusek
The staff is very helpfull
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July 2023 by Maryann Urban
Got their without any problem. But at the front desk their was no bell to ring for a staff member
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June 2023 by Laurie Wilhoit
The women working couldn’t be nicer
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May 2023 by Michael Schaff
A few words that come to mind describing what happened would be: awful, horrible, appalling, atrocious, horrendous… most certainly a total disregard for customer service!I arrived with my package which had a prepaid label from Dell. Not knowing if the agent would need to inspect the contents, I left the box open so it could be sealed before shipping. I was told by the agent that they did not seal packages there and that I would need to purchase a roll of tape from their supply display. I couldn’t believe what I was hearing! The package literally needed 6 to 8 inches of tape to seal it for shipping. I left the location to finish my remaining errands which brought me very near a UPS location. I entered the UPS store to see if they had drop off (the instructions from Dell indicated that some locations accept FedEx for drop off). Unfortunately they did not, however THEY offered to seal the package with tape – FREE OF CHARGE!If refusing to tape a package is FedEx’s idea of customer service, then I will redirect my shipping needs to a company that offers simple, courteous, and complimentary tape and avoid their business model of maximizing profits over the simplest act of customer service.
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May 2023 by Da nugent (Da nugent)
Your robo call system is horrible or hates me either way I am just not a fan not helpful I HUNG UP MY BTW LIKE 4 TIMES BTW
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March 2023 by edward davies
Curious, friendly. Most important delivered on time.
