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March 2023 by BigB ChiliP
Blocked my car insurance bill. And they take almost a week to process single transactions. Worthless bank. STAY AWAY.
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March 2023 by Brian Foss
Atm is always broken. Idk who owns this one but they are clearly to cheap to fix things
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December 2022 by Tony Zamudio
Banking services are excellent, however, I dropped my business checking because they want to charge a monthly fee of $25/month and now they are doing the same with personal checking. Therefore, I'm cancelling my personal checking too. It's too bad because I've been with them from the beginning. There are plenty of checking with Zero service fees out there. If you are rich Chase charges zero. If you are poor they charge you service fees. Hey Chase management, you have this backwards! No need to be so greedy.
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November 2022 by Ryan Krug
Waited around 10+ minutes inside for service and ended up just leaving.
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August 2022 by Павел Аникеев
So was in this branch and they said is no manager ( Michelle) here today on the worker day Wednesday and then they just say try other branch may be they can help u to solve the issueBut cant understand still reason why i should waste my time and gas to go in other branchIf u don’t have qualified specialist how u can be a good bank and ask people to use ur bank ?-10*
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August 2022 by LongLiveBuckethead LongLiveBuckethead
Their ATMs work about 10% of the time, such garbage. ?
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July 2022 by Miguel Alvarez
Always have a problem with my employees cashing checks due to the fact that they are Hispanic. Very sad to see this still in 2022.
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December 2021 by Nick B.
I remember walking in here, a spry young 17 year old Knick, freshly betrayed from TCF bank in the Jewel. They had told me I couldn't close my account because it was a custodial account and I needed my custodian to close it with me. Semantics. I've never used this branch and had an issue. Last time I was in here, I had to have them fax something to Chase card services to help my grandmother pay her bills. They were super helpful! Loved how easy it has been storing my money here for the past 10+ years.
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March 2021 by Anthony Carlini
I love this Chase branch. All the staff at this branch for the most part is very helpful, nice, and cool.
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February 2021 by Sebastian Lipski
Avoid this branch. Employees have no idea what they are doing.
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November 2020 by Nina deanda
I have been living in Cary for now 5 years. And let me tell you this bank goes above and beyond to make you aware of accounts and helps you understand your risks. Crystal the bank manager has been one of the most helpful people, who is so compassionate and willing to help figure out solutions. Dealt with a matter from lake in the hills CHASE and let me tell you they messed up pretty bad with my money- MONEY. and Crystal "fixed" it. So grateful for a bank that is helpful and understanding. Thank You!
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July 2020 by Paige Hansen
If I could leave 0 I would. Extremely unhelpful during the pandemic. The lady I had on the phone put me on hold 2 times, once without letting me know, I understand times are tough but it was exceedingly disrespectful and absolutely nothing was accomplished or even offered to help me with my questions.
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November 2019 by Emma Berge
My husband and I went into this branch and met with Michiko. Not only did she help us with everything, she was kind and caring!
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September 2019 by Vanessa MK
Wow!!!! I just opened a business account for our new nonprofit, Horses for Humanity. Josh Allen is AMAZING!! He was so good at walking me through the process, explaining features, and setting up the account. I am very grateful to have met with such a knowledgeable guy!! PS - if you are military / military spouse you can get lots of free services at Chase, too!
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May 2019 by Ashley Brosman
Branch Manager Crystal was extremely rude to me on the phone talking over me and just extremely disrespectful I do not recommend working with this woman at all stay clear at all times she doesn't belong working here or being a manager
