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December 2023 by Dan DGB
BMO as a bank is middle of the road as far as options and services offered. However, the Cary IL branch (on W Main St) was fantastic to deal with; knowledgeable, patient, upfront and very personable people. I want to single out Joanna W and especially branch manager Lori R for their excellent service, follow-through, and attention to detail. Thank You, ladies, for all your help.
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August 2022 by Kevin Vogeler
The entire staff was very freindly. I was especially impressed with the awesome service I received from Pranjli P. She renewed my faith that great customer service is not completely dead in America. Kudos to management for developing such a great culture and customer experience.
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July 2022 by Gianna Iovino
The entire staff is just wonderful! So helpful and personable. Came in right before they closed and they were happy to help me with everything I needed. Never a bad experience with this place!
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July 2022 by Emily Brennan
Its proven to be a wonderful branch time and time again! I go out of my way to go to the Cary BMO bank if I have questions or a complicated questions because they are always very patient and kind. Thanks!!!
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July 2022 by Alex Cooke
2 stars for a bank for good reason. Avoid at all cost or it will literally cost you money to bank here
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January 2022 by Kathleen Zinkel
Great service always !
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November 2021 by Brandon Lezzgo
ok average back app no push notifications going to cary trust
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June 2021 by Cindy Jensen
Terrible customer service, no concern for the customers
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May 2020 by Jennifer Meyer
Always great service! Cary branch is great! Friendly, attentive, helpful, and they have bent over backwards to help me on numerous occasions.
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January 2020 by Chris Johannsen
They are not experts here.
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January 2020 by JEFF SIMPSON
I have been treated very good their no complaints
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July 2019 by Deborah Bertram
Answer the phone!!
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July 2018 by Deb KB
Tha fact that they pretend to know and care about the customers creates a false sense of security making it even more disappointing when mistakes are made.
I have had the displeasure of meeting with multiple bankers and the level of competency seems low... this is NOT a full service bank. BmO Bankers are just financial services sales reps and nothing more.
Poorly trained employees, which after speaking on the phone with customer service seems to be the standard throughout the organization.
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June 2018 by Julia Zawislak
Great people, great service!
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June 2018 by Joan Goergen
Horrible customer service when it comes to paying real estate taxes. I was told if I didn’t like showing an I D and having to come inside versus going thru the drive up that I should feel free to drive to Woodstock to pay.
