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September 2023 by Pam Strong
After the recent derecho storm, Hannah got an adjuster immediately and Kris took care of our claim quickly. We could not be more satisfied.
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April 2023 by Danielle Keefe
They really dropped the ball when doing my insurance quote. It was $200 more than I was told and not a good enough explanation as to why it was so far off. Really disappointed in their service.
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March 2023 by Megan Massey
Kris Dornbush's office has always taken good care of us. We have been clients of theirs since we were teenagers. Making adjustments to our coverage or getting pricing on potential changes is easy. When we've needed to file a claim, they make it basically effortless. I love their personal touches, too--birthday cards in the mail and sending us newspaper clippings when someone from our household is in the paper.
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February 2023 by Jennifer Morningstar
I very quickly got excellent service and my car insurance cut in more then half as well as a discount because of auto and rental insurance. All my questions were answered promptly and I was more then impressed with the office
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January 2023 by Megan Shipman
We have always had a wonderful experience with this State Farm agency. Kris and Heather have been especially helpful with any of our questions. I also love you and the Christmas cards and thoughtful things we get in the mail.
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January 2023 by Jim Smart
My family has had State Farm insurance for 48 years and we have always received reliable customer service from the staff at Kris Dormbush’s agency. We appreciate the convenience of being able to stop in at the offices in Hamilton and Carthage. Someone is always there to assist.
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January 2023 by breanne kidd
OMG HANNAH WOODBURY IS SO FABULOUS!!!! She deserves a raise. Give this woman a raise. She gave me the best experience ever and she’s so helpful and so amazing. The best experience I’ve ever had with insurance! 10/10 Highly recommend!
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January 2023 by Bernard Superfine
I had a big fire of my up and my State Farm Agency was wonderful to me and they're still wonderful I'm more than 3 years since a couple days ago but they do right job and if people help me all the time
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January 2023 by Pansy Alberts
This is was first time dealing with getting house insurance, I filled out a quote form online and almost immediately heard from Heather Curfman. She called me the next morning to go over house insurance and by the end of the call we house insurance and changed our car insurance policy to State Farm!!
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December 2022 by William Lynch
Hannah is fantastic. 10/10 highly recommend. All the girls at the office are great. They take time to answer questions and explain things. Having insurance with them is effortless.
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December 2022 by Kevin Travis
I have been with State Farm all my life and have had very good service, when I move to S.C. I will stay with them. Kris is my 3rd State Farm Agent, and have had a good relationship with her and her employees, always fast and courteous response and knowledgable,helpful information. Thank you for all you do.
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December 2022 by JoAnne Bird
They have been nothing but awesome. When we've had accidents or had to have towing, etc., They are johnny-on-the-spot when you need them. The rates are great too. We've had nothing but great service through Kris Dornbush State Farm Insurance in Carthage, Illinois.
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December 2022 by Darrell Layton
I started out in Carthage with Jo and then a couple days later I was in Hamilton and met Jo again at first I thought I was seeing double, I did get all my questions answered to my satisfaction!
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November 2022 by Lynn Fecht
I had a fantastic experience from price rates, coverage details to billing. Absolutely personal service, with efficiency and knowledge.Thank you.
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October 2022 by Jared Miller
Heather was extremely efficient and was able to offer a better quote than many other insurance agencies. I'd recommend them to others looking for car insurance.
