“It was time for a new car so I went to my bank, Banterra in Carbondale, and met with loan officer Carrie, who was very friendly, professional, and helpful during the process. Thanks to Carrie and Banterra, I'm now cruising through town in my new car!”
“I am extremely impressed with Jo Blades and her team at Herrin Banterra. They are professional, friendly, and knowledgeable. I would definitely make the drive to see this amazing team of individuals. They are extremely helpful with all my needs.”
“Staff has always been very nice to me even when I’m a pain lol!! This is the bank you would never want to change. They are so helpful and sweet. They get the job done every single time!!❤️?”
“I have been with Banterra for a couple of years now, and recently decided to open a savings account via the mobile banking option. Super simple, and Kylie in Customer Care was AMAZING! She made the process short, sweet, and simple! Thanks for being awesome Banterra!!”
Closed
110 S 4th St, Elkville“Awesome group of workers, very professional and knowledgeable!’they make banking easy and fun!!! Would be lost without their help!!! Highly recommend this bank to anyone looking for a truly hometown banking experience!!!!”
“I’d like to say thank you to Natalie for making my experience at first mid Bank and trust very efficient! Natalie was very professional and very patient and treated me with kindness and respect, which I truly appreciated , as I disabled and some people are not kind when you have health deficits ? when you go to the branch ask for Natalie you’ll be treated very well and get excellent service! Thank you again Natalie and I look forward to doing more business with you at first mid Bank and trust? Enjoy an wonderful New Year’s!!most gratefully, Crystal”
“Been with them for years, excellent services, ppl are beyond friendly, best fraud protection service I've ever seen, stops fraudulent transactions before they even happen, 10/5 stars, recommended to everyone”
“Ms. Jessica is very nice and understanding. Very polite and professional. She helped me when I needed. She is amazing!!! Thank you Ms. Jessica we need more people like you. Ms Alyssa R. is an amazing person! Ms. Alyssa is very helpful and polite as well. I would never forget about them. They both deserves a raise for their professionalism excellence! SIU Credit Union is a great place I been with them for years. I haven’t had any issues or problems. All the workers here are very professional and polite. Keep up the great work!!!”
7:30AM - 12PM
301 E Main St, Carbondale“I just spoke with someone & they were seriously so nice. I don't usually leave reviews when people are just nice. But wow. Just so polite & wasn't annoyed with any of my questions. Thank you so much First Southern!! I'm so glad I bank with y'all. Highly recommend.”
Open 24 hours
816 W Main St, Carbondale“I saw another review of this specific branch of regions saying they're inefficient and that they had to wait. First of all they have some nice chairs in their lobby you can wait in but I've also only ever waited at most maybe five minutes and that was because I was early to an appointment. This specific branch is actually really good at what they do.”
“This is a great credit union to choose! Local and friendly and Jessica is a big help! We moved and she helped us settle everything even though we are hours away!”
“In business it's costly to purchase software and offer competitive pay as you grow. The Bank of Herrin made it easy to complete our business loan process. As we grow, we will always turn to the Bank of Herrin for our needs.”
9AM - 12PM
816 W Main St, Carbondale“I am an international student and I needed a checking account, so the bank employee helped me with everything and did everything he could to assist. More than happy with my experience — I would definitely recommend it to my friends!”
“I have had quite a few checking accounts with different banks. Out of all of them the ease and simplicity at to which this bank operates is by far superior. Very nice people, lots of options to pick from, knowledgeable staff that go out of there way to help you and most of all for me the quickness they get there customers in and out the door. A++”
“I opened a checking account. I was helped by Olivia. She did great job explaining everything in detail while still keeping the process simple. It was quick and easy.”