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July 2023 by Guadalupe Fonseca
Always closed at random times
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May 2023 by Bayaraa Begz
Rude and disrespectful service !!!
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March 2023 by Oliver Calderon
The customer service was amazing, very well informative and helpful!
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December 2022 by Dusty G
Lost my package and won’t do anything about it.
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November 2022 by Xavier Z
None of staff there is willing to help, I'm waiting for 2 packages, they both showed being hold on loval post office for over a week, when I went there to ask for my packages I been told that my tracking is not correct/complete and they don't have any package for me. Lady at front counter was on the phone with friend, didn't even disconnected when talking to me or other clients, chatting with frien over her phone was more important that work she is doing. Stay away from this station and from USPS at all. Zero respect for customers and their businesses
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July 2022 by AR Pattnaik
Horrible experience.I went to carpenterville usps to deliver a box. Manager says I have to buy box from him then only he will scan and send my parcel. This is so pathetic never faced this type of service elsewhere. I want an immediate response to it. Hope he is an educated person who has sat their for service and not for profit.hope he is paid worst experience ever.
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October 2021 by Azad Asrar
My first experience here. Customer service was excellent . Woman at the front desk was pleasant and very helpful!
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August 2021 by Heather Nyikos
The mail Carrier's are awesome! Thank You!!
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July 2021 by Bill R
I've been going to this post office for 2 years and never had an issue with anyone that works there, or with my mail delivery. There's another review that says they got to the post of 2 minutes before closing, and the door was already locked. Well, maybe don't go anywhere 2 minutes before closing?There are several distinct personalities working there, like anywhere else. They were always polite and helpful to me, and everyone else I saw them interact with. In truth, they were more polite, patient, and tolerant than I would be. I could never deal with some of the people I've seen walk in there.To be honest, it's the other customers that annoy me. You know the type. They don't bother to finish wrapping up their packages at home BEFORE they go to the post office, and you have to stand there and wait for them to do things they should have done earlier. Also, I am a firm believer in the fact that there ARE stupid questions!In summary, I think this post office is good. At least, that has been my experience.
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July 2021 by Cathy Petersen
The mail lady on Mora Rd doesn't our mail every day yesterday we should have received 12 pieces of mail and wow it was just to much for her to do her job the manager at the Carpentersville post office will not do anything about this. I hope many people keep voicing there opinion rather it's BAD or GOOD.... Where else can you get paid for by not doing your job hmmmmmmm.
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July 2021 by KG L
Never have had a bad experience at this location. By far my favorite post office in the area.
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May 2021 by J R
Maybe it's my don't sweat the small stuff attitude, but I've yet to have a negative experience at this USPS facility... Take today for instance, the counter person, Linda, took the time to help me understand a more cost effective way to ship my package and took the time to correct it...obviously, way better at this than I am... job well done.Bottom line... some of the workers are a little less personable, but not in a bad way... that said, I have never had a bad experience from anyone there.Thanks for all you do.
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April 2021 by John 3:16 Psalm 34
MY DELIVERY OF A BOX WAS LEFT ON MY FRONT GARAGE DOOR..WHERE I CAN'T SEE IT...AND THE MAIL WAS ALSO LEFT THERE AS WELL...WITHOUT A RUBBER BAND, SO IT'S WINDY OUT AND SOME OF MY MAIL COULD HAVE BEEN BLOWN AWAY.......I TRIED CALLING TO ADDRESS THIS CARELESSNESS ON THE PART OF THE MAIL PERSON...BUT THEY DON'T ANSWER THE PHONE....YOU GET A BUNCH OF RECORDINGS ABOUT BALONEY AND NEVER GET A REAL LIVE PERSON....DON'T BOTHER CALLING ..THEY DON'T CARE ABOUT YOUR MAIL..THEY JUST WORK THERE...........
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March 2021 by Liz Rodriguez
Either I go on really bad days or some of the clerks are just plain rude. I always try to avoid coming here.
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October 2020 by Miguel Nunez
The mail is never on time, but that is any post office to be honest.
