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October 2023 by Dan Hobbs
Walked in, knew what material I wanted, they had it in stock, brought it up front, then wouldn't sell it to me because I'm not a professional contractor. "this product is hard" they said. I understand that, but I know what I want, and if I screw it up, that's my problem not yours. They're way too precious about their paint!
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May 2023 by David Cook
Just had to leave another review for this location, Tyler whom is the store manager, has helped us behind words over the past several years. Aside from delivering great customer service- he has time and again delivered spot in color matching. From using other color chips to fabric- he has nailed every one we have ever brought in to him.
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November 2022 by C
Had to paint my condo. The painter suggested Sherman Williams carpentersville. I went in I got the most unenthusiastic person, David. I said I need just a off white paint. I don't want to start mixing tints. He suggested plain white. I had no idea it would be chalk plain white. Went back in for another gallon, I said I'm not happy with this color at all, let me tell you he ‘couldn't care less’ he showed the same lack of enthusiasm as when I purchased. I would not recommend this store. CS needs help. Sherman Williams is a good product.. find another store..
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September 2022 by Susan L.
Very helpful. Quick service. Friendly atmosphere.
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January 2022 by Tim Adam
Tyler, the Manager, is professional, informative, friendly and helpful! Thank you!
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September 2021 by Harry Walker
Every time I've bought paint from this location. The workers have always been great.
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September 2021 by Craig Stear
I bought just one gallon of paint and I screwed up the color. I came back two more times until it was resolved. I was met with great help that took up a lot of their time despite the small order.
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June 2021 by Brian Rojas
staff very friendly.excellent quality on paint.
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November 2020 by Nicholas Semler
What’s not to like about SW
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September 2020 by Raymond Kmet
Tyler is the best! I drive the extra miles to just to buy paint from this store because of the fast, knowledgeable, and friendly service I receive here and Tyler always gets it right the first time. I highly recommend this store.
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September 2020 by Gail Mikyska
Great store. Clean with friendly knowledgeable staff happy to assist me.
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September 2020 by Derrick Wilkerson
Tyler is the best
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May 2020 by Faith-View Church
Amazing customer service. They went above and beyond to help mix the right paint for our projects. Tyler and Michelle thanks for your great service!
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February 2020 by cj rod
Paint selection is not overwhelming, I had a custom color mixed which came out great I just think their paint is hard to spread
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January 2020 by Daniel Chavez
Great customer service!
