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August 2023 by Divisay Catalan
me and my husband needed a dining room table, so by the reviews we saw we decided to walk in and order a table WITH a bench. when the delivery came it wasn't the right color table set. they took it back and came back with the correct one. BUT didn't have the bench. they told me it wasn't on stock and that it would be ordered asap. me and my husband has called and still nothing, we went up there to talk to maria and didn't get anywhere with the situation. they sold use what we thought we wanted but never got now we have to pay for a dining room set that is missing a bench. They said we can't return it back and they are the ones that sold it to us. Since July now we are going on September, so we are paying for a dining room set that isn't completed. all we want is the bend or take it back and get this off our credit! just horrible! never again will we get anything from them.
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August 2023 by erica cihak
Nice ppl and good customer service
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May 2023 by Khaled Suleiman
I just love this place the best costumer service and Mary is awesome ? sales rep
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April 2023 by Ana Mezza
If I could give them 0 stars I would. I have no idea how people are giving them 5 stars. They are expensive and the furniture after a few weeks started breaking down. I bad bought a dinner room set and the chairs are falling apart!! It’s beyond embarrassing. Just go somewhere else don’t bother with this place.
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March 2022 by Julian Diaz
Very Unhappy with this Purchase From The El Paraiso Furniture From Carpentersville Illinois The Quality of this Furniture Make Me So Mad Cus I'm Not Even Happy Cus I Spent Like $3000 Worth in Really Bad Couch and Very Weak not Comfortable My Dinner Table So Weak The Chairs Are So Hard Seat on Them.My First Recommendation is Not To Purchase Anything From This Place.It's ? Not Worth it ?
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March 2021 by Christina Vazquez
They have great prices. Sam was very kind. I recommend El paraiso for furniture we've bought both our dinning tables and bedrooms there. GREAT PLACE!
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March 2021 by Maribel Romero
Great service!! Easy and fast, You won’t be disappointed.
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December 2020 by Sandra Chávez
They’ve been in Carpentersville since a long while ago and our first new furniture was from their shop. Love their service and every piece we have purchased there. Highly recommended
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November 2020 by Lucretia Williams
El Paraiso not only has great furniture but excellent customer service. The delivery went so smoothly and the gentleman actually went above and beyond to help me. I am so grateful. The whole process itself was just great. As soon as I walked into the showroom, I was greeted by a salesperson who answered all my questions and helped me complete my purchase within 30 minutes. She didn't pressure me and the pricing is straightforward. I would recommend this store to ANYONE looking for contemporary, affordable furnishings. I'll definitely be a return customer.
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November 2020 by Chiffon Bowen
Sam is very professional and is always willing to help me. I highly recommend this store.
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November 2020 by Donna Gaskins
Sam was wonderful. We got a really nice queen size mattress box spring and frame. Great price great service. Loaded us up and on our way. I will continue to stop in and see what is new. Always new furniture. Sheets. Blankets. Candles. Lots to seeThank you Sam.
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November 2020 by Jerreneka Baker
Best Store to shop at. Been going here for a few years now. Love everything I have from it. Sam is the best!! Thank you. We will be back
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November 2020 by Shawone Davis
I have been going here for about 9 years everything is great quality. Sam is so helpful and patient.
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July 2020 by Ali Ghunaim
Mary is excellent sales rep she help me with my purchase and she is the best
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June 2020 by Iliana Vargas
They have an amazing wide variety of selection to chose from with great deals !!The owner and sales reps are so helpful and patient !!
