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December 2023 by Frances Rosen
Very friendly / I was paid very fair for my pawns
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April 2023 by Dylan Erbstoesser
The store was very clean and well stocked some tools were worse for wear but priced accordingly. The customer service was pretty good as well.
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March 2023 by noel996
Nice ?
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October 2022 by Maria Johnson
Cash America in Carpentersville,IL is open for business
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May 2022 by Vernon Boyd
Very nice clerk was very cool
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March 2021 by Donna Frigon
My daughter bought a laptop for 250.00. The employee talked her out of a warranty plan. Well 1 day later it displayed a lock message and won't power up. They removed the serial number which is shady and illegal. She is a single mom and got scammed. She will go there tomorrow and insist they refund her money or give her another laptop. I'll update my review after they honor their business and take back a fraudulent item they sold. When the guy who sold the laptop talk her out of a warranty, he was scamming my daughter and the manager WILL make it right!
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December 2020 by Susie Ferenzi
They are great with me I have been there 3 times recently bought and awesome computer and I had to pawn it a few months later and I was able to add another month same with a Nintendo switch and he told me if I need to come back again with the switch he would give more since I got the switch back out very nice people ..especially these hard times they will work with u able pawn sucks low ball you
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November 2020 by Gary Kendall
Never had a bad experience until today, where they sold me a gold chain, at first I was told it was 14k but then when I looked over the chain and my receipt later on it is only 10k, I was then told I could only return the chain in the same day, but not get a partial refund for the difference in gold percentage....
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November 2020 by Gary K.
Never had a bad experience until today, where they sold me a gold chain, at first I was told it was 14k but then when I looked over the chain and my receipt later on it is only 10k, I was then told I could only return the chain in the same day, but not get a partial refund for the difference in gold percentage....
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April 2020 by S.S.G Lotus811
Bought an Apple Watch there. They explained everything to me which I understood. But I went back to ask some questions if they could get a hold of the customer who pawned the watch and ask them to take it off their iCloud lock. I got a super rude employee just spewing all this information in a super rude way. I was just asking a question not in a harmful way at all or being mean to her employees. I work in customer service as well I know it’s frustrating to deal with others sometimes. But this woman was just talking over her coworker being super rude. I was only asking a simply question what their policy was on getting a hold of the person or if I could try and contact them from the store. I really liked the place till it became unwelcoming. I’m sorry but I don’t plan on coming back at all or even purchasing anything from there any longer. After this last visit I don’t even want to come back if they’re just going to treat others this way.
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April 2020 by Mia Kenderson
Helped me as best as they could.
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March 2020 by zermeno720
Very rude, refused to help me over the phone
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January 2020 by Thai Pham
I love this place they have great deals and they will work with you. Dakota is an awesome person!!!!! I recommend coming here for electronics they have a great selection!!
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March 2019 by Santiago manuel Dominguez castellanos
I think i should dbe the one working ther insted
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January 2019 by Tom Cheney
After reading the posts here I feel like i must give my 2 cents. I have been going here for 3 months now and before that time they were mostly negative reviews. I have done business with every employee and i have to say that they are very friendly and i got 100 dollars MORE!!! Ye$!! 100 more to pawn a TV than taking it over to ez pawn by. Rt62 and Rt53. One employee says Hello Richard everytime I walk in and surprisingly most on the loans i was able to get more than the first offer. My favorite employee is the young black gentleman. I would have said his name if i knew it. Always will do business here only. Thank you for not low balling me. My name is Richard W.
