7-Eleven

Electronics, Convenience Stores
Hours: 7-Eleven, the go-to destination for coffee enthusiasts, offers a delightful custom-made coffee experience. With self-serve coffee stations, customers can craft their perfect cup of coffee to suit their unique preferences. In addition to the exceptional coffee, 7-Eleven boasts a wide selection of fresh, high-quality products at fair prices, catering to various cravings with their fast, convenient, and delicious hot food options. While the overall experience at 7-Eleven is generally positive, with a convenient location and clean pumps, there have been some concerns raised by customers. One customer reported an issue with being charged the full prepaid amount for gas, even though they only filled up partially. The customer tried to resolve the issue by calling the gas station, but the phone went to a full voicemail. The customer expressed their disappointment and intention to file a dispute with their credit card company. However, the issue was later resolved when the customer visited the store and spoke with the gentleman behind the counter. The staff member understood the problem, quickly resolved the issue, and even offered the customer free coffee and drinks, which the customer declined as they just wanted to address the problem. The staff member explained that the gas station was in the process of transitioning to a BP, which may have contributed to the systematic implications. Overall, 7-Eleven provides a convenient and enjoyable experience for customers, with a focus on custom-made coffee and a wide selection of products. While there have been some isolated incidents, the staff's responsiveness and willingness to resolve issues demonstrate their commitment to customer satisfaction.

• 2.22 miles

  

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1. Carpentersville, Illinois