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September 2024 by Raulene Hendee
Attutide n slowwww workers!!! I have been there for many years notice it getting worse n worse especially I speak of pharmacy am thinking about to move different place
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March 2024 by Cloudz
Horrible customer service . Short with people . Not willing to hurry up when lines are forming . Your filling up bottles with pills. It's honestly not that hard
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February 2024 by Esmeralda Zapata
Every time I call I get put on hold for 20 minutes then they just hang up
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November 2023 by Google user
Just look at the reviews. Nearly every single time. EVERY SINGLE TIME they have some issue with my prescriptions. My doctor literally has to go at least 3 times to solve the issue. It's so bad he now tells his patients he recommends switching over to jewel or Walmart because there's always a problem. They say script is ready. I go pick it up and it's on hold because they ran it on a non existent insurance and it obviously wasnt covered but they dont bother to call and telI you. Then have to wait 2 more hours for them to re run it.. Or they they run it on a wrong insurance. Or they keep running scripts thru my old insurance I no longer have. Or they loose the prescription. Once I get a text that there was a issue. I call and they put me on hold for 45 minutes. I drove to the pharmacy while on hold a d asked them is they have a call to answer. They look at me weird but I again say \\\"you have a call on hold please pick up the phone\\\". Once they picked up the phone they were shocked when they heard me saying \\\"yea it's my damn call u got me waiting a damn hour, I drove here by the time you picked up\\\" . They kicker was they said they didn't get a script for me even tho I had the text and the actual confirmation paperwork my doctor emailed me. Turns out Once again they ran a cash prescription thru some unknown insurance, it got declined obviously and they just said \\\"oh well\\\" and forgot about it. They are on the news for going on strikes. There are new ppl everytime I go to this pharmacy. It's like a revolving door of poorly trained overworked pharmacists. Walgreens is working the to death understaffed and it'd affecting customers and the poor pharmacists that get yelled at by ppl like me because customers just loose it when there a problem almost always. That's not a exaggeration. Last 5 scripts took hours of calling the pharmacy waiting on hold then calling the doctor and rinse and repeat a few times per script. Today was the last time I used them. Well I didn't use them technically cause they screwed up again and I just had the doctor send the script to jewel. Avoid this place like the plague.
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October 2023 by Mike
Just look at the reviews. Nearly every single time. EVERY SINGLE TIME they have some issue with my prescriptions. My doctor literally has to go at least 3 times to solve the issue. It's so bad he now tells his patients he recommends switching over to jewel or Walmart because there's always a problem. They say script is ready. I go pick it up and it's on hold because they ran it on a non existent insurance and it obviously wasnt covered but they dont bother to call and telI you. Then have to wait 2 more hours for them to re run it.. Or they they run it on a wrong insurance. Or they keep running scripts thru my old insurance I no longer have. Or they loose the prescription. Once I get a text that there was a issue. I call and they put me on hold for 45 minutes. I drove to the pharmacy while on hold a d asked them is they have a call to answer. They look at me weird but I again say "you have a call on hold please pick up the phone". Once they picked up the phone they were shocked when they heard me saying "yea it's my damn call u got me waiting a damn hour, I drove here by the time you picked up" . They kicker was they said they didn't get a script for me even tho I had the text and the actual confirmation paperwork my doctor emailed me. Turns out Once again they ran a cash prescription thru some unknown insurance, it got declined obviously and they just said "oh well" and forgot about it. They are on the news for going on strikes. There are new ppl everytime I go to this pharmacy. It's like a revolving door of poorly trained overworked pharmacists. Walgreens is working the to death understaffed and it'd affecting customers and the poor pharmacists that get yelled at by ppl like me because customers just loose it when there a problem almost always. That's not a exaggeration. Last 5 scripts took hours of calling the pharmacy waiting on hold then calling the doctor and rinse and repeat a few times per script. Today was the last time I used them. Well I didn't use them technically cause they screwed up again and I just had the doctor send the script to jewel. Avoid this place like the plague.
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October 2023 by Nate D
This is by far the worst pharmacy in the area. Find a different one to go to and save the headache. One star because i can't give zero.
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October 2023 by Steve West
Best pharmacy ever
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October 2023 by Taylor Kruger
Slow and understaffed 24/7 for months on months
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August 2023 by Rick Maurer
Didn't bother to tell me one of my perscriptions for an upcoming operation were delayed. Fortunately I called the doctors office and they informed me about the delay. Sat on the phone for 30 mins no answer. From the past reviews, I now know to have nothing to do with these people.UPDATE: Doctor contacted the pharmacy and they assured her my perscription would be filled. I go down there today and nothing has been done. Now instead of telling me, they can't do anything....they tell oh yeah we don't have anything in stock so we have to order a new batch. WHY DIDN'T YOU DO THIS A WEEK AGO RATHER THAN THE NIGHT BEFORE MY SURGERY!!!!????? Utterly incompetent liars running this pharmacy. I recommend finding a different pharmacy before they screw you over as well.
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August 2023 by Kristian P.
I am very thankful for Employee Jennifer and Store Manager Annie. They were a pleasure to me and had excellent customer service. They made me feel like coming back every other day. I very very much appreciate their efforts to help me out and I am so grateful for both of them.
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April 2023 by Michal J.
That's it people! I'll never ever use Walgreens pharmacy the customer service is so terrible. ..! Every time there is a problem with something on their end and I mean every single time! Not to mention the 20-30 minute wait... one person on a register and 10 to 15 people in line.Even over the phone they are unreal talking over you raising his voice on a costumer and then he hangs up on me on the end when I'm asking for help?! Me or my family will never use their services again. Think twice before you decide to fill your prescription with them just read to some of other people's complaints. Good luck ..
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January 2023 by Liz Canning Gueli
Horrible wait times . They should have a register to have people who have insurance issues step aside instead of tying up the line . Same for drive up. No one should be sitting there more than a few minutes . It should be You pull up get the prescription, pay and leave . Any issues that take longer they should be told to come inside. Its getting ridiculous.
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December 2022 by Frank Golden
Always long waits for prescription pickups. Worst ever moving to CVS.
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November 2022 by Frumencia Soriano
Worst customer service at the pharmacy, every time I go pick up my prescription is Not ready then they say come back later. Worst worst worst service there. Last time I was there to pick up my Rx was October 22 2022 6pm drive thru was closed.I had to go inside and was a long line with 12 people waiting there. I waited one hour to get my Rx.
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November 2022 by Amanda Sanchez
If I could give them no stars, I would. My insulin pump supplies were somehow sent there. I live in florida and haven’t lived there for seven years. I tried to call them the other day, waited half an hour and never got through. I just called back again and after ten minutes, they hung up the phone. I need my supplies or I will die and can’t even get ahold of them.
