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“I have been a customer of Naperville Running Company for years now and will never buy running shoes anywhere else. Every experience I’ve had has been stellar. Each associate has always offered friendly service and has provided the best recommendations for shoes and socks. John helped my mom and me today both find the right running shoes for us, and he was exceptional — so patient, knowledgeable, and personable. As someone who used to hate running, I honestly feel inspired to lace up even just by visiting the store. Everything this group does is great. Thank you, NRC.”
10AM - 3PM
937 Curtiss St, Downers Grove
Shoe Stores
“I found some nice items for my 18 month old son. It’s a small shop but really cute and the person working was very friendly. I got some great deals on name brand clothing!”
“Five stars. Went here to pick up a Christmas gift. The store has a good selection of women's clothing, accessories like jewelry and purses, baby gifts, and decor. When checking out, I was pleasantly surprised to find out that they offer a free gift wrapping (at least, during the holidays). The present came wrapped up in a nice box, complete with tissue paper, a fabric red ribbon, and a decorative ornament on top. Great local business!”
“I have difficulty finding shoes due to flat feet. After visiting several stores I found Naperville Running Company. I had an amazing experience. Found the perfect pair of shoes for my workout. I highly recommend ?.”
“Extremely knowable and helpful. Great customer service. Had me try on different shoes, test running in them, filmed my form and have me recommendations of physical therapists I was searching for. I will be going back there for any other running needs. Highly recommend this place to anyone looking for extra care or service towards their needs. The shoes I bought were priced super fairly in fact probably the best around.”
“Great selection. Prices high. Customer service not very attentive. They are all busy talking to each other. Fitting rooms...dirty. floors need to be cleaned. My socks were black.”
“We found Naperville Shoe through a Google search. My son's leather Timberland boots needed some serious TLC, including sole repair. They not only glued the sole back on, but stitched it to the toe. Excellent work, very fair pricing. Will definitely be returning.”
“This is an amazing collection of over 100 individual shop owners who have curated or handmade a selection of goods you will not likely find anywhere else. If you are on the lookout for unique gifts, home decor, clothing accessories or just about anything else you can't go wrong stopping in to see what is offered.”
“After being told by a “manager” at another location that this store had the item we were looking for in stock, we got there to them not having that item at all. The “manager” at the other store gave them the wrong number and they held the wrong shoes. These employees went above and beyond to try and turn our experience into a good one. I will absolutely be going back to this store because of Corrine (might be spelled wrong). She was absolutely fantastic and I really appreciate all she did for us!”
“Brandon Remele is his name. stop at the Schaumburg store.Brandon was able to teach me some things about my feet. That I did not know. Not only that, but his customer service was on point multiple options to choose from.Ultimately, I left very happy. Oh, and they have a 45 days guaranteed, you can't be that.”
“Yesterday I was fortunate enough to go into your VonMaur Store in Bloomington/Normal Illinois. It should be noted that my friend and I received incredible customer service from Karen in women’s clothing, Ann in Jewelry and from a gentleman who helped us in Men’s Clothing. All three Sales Reps were juggling other people while we were shopping (and asking questions as well) and they showed extreme adaptability, knowledge of inventory, patience, and kindness. We were seriously going to walk out with nothing when Karen asked us to try a couple of different dresses and in different sizes and to make a long story short, we both bought the last dress that each of us tried on because of her incredible salesmanship and knowledge of the product, material and fit! A great experience to shop in your stores and she even surpassed the attention test that I always attributed to only boutiques.”
“Went in today to get a new pair of running shoes. Jillian helped me get fitted and gave me a ton of options to choose from. She was so knowledgeable and her customer service was incredible! My friend was so impressed that she also got fitted for a new pair of running shoes despite having just bought a new pair. We both left so very happy - huge thanks to Jillian!”
“Lately it’s been really hard to get good customer service anywhere, however I was greatly impressed with the staff at this store. Everyone was really friendly and working hard to make sure customers are satisfied. I wasn’t even going to buy shoes, but Arleth saw me eyeing a pair of Timberland heels and was eager for me to try them on. She brought them to me in different colors and stayed with me through the entire experience — giving her own insight as well. At the register, the rest of the clerks were also extremely friendly and the atmosphere was positive. I will definitely be returning here for my future shoe purchases as I enjoyed my experience. Complements to the management team for recruiting such an outstanding crew!!”
9:30AM - 5PM
115 W Jefferson Ave, Naperville
Shoe Stores
“We walked by the store on a sunny Saturday afternoon and saw these beautiful sparkly pink shoes. My twin granddaughters asked if we could go inside. They do not like to shop but were drawn by the shoes and the wonderful women who measured their feet. Our experience was beyond fabulous. Going forward I will be back with my 5 year old girls!!”
10AM - 9PM
G315A, Woodfield Mall, Schaumburg
Shoe Stores
“This store was clean and inviting but Makayla made my shopping experience so much more fun. She was helpful with her merchant knowledge because I can never make a decision lolBut because I was from out of town she gave me advice on what else to check out in the area.. and recommended I go to Niagara Falls at night instead of during the day to see the lights and where to park. So I ended up buying a pair of slip-on’s and some walking shoes (for my Niagara walk) that I wasn’t planning on getting lolMany thanks!”
“While shopping at Woodfield, the Converse shoes at front of the store caught my attention since my daughter will be ordering custom Converse online.Arthur approached us and asked if he can help. I told him we’re just looking since my daughter will be ordering custom ones online at Converse site. He then offered for my daughter to try on shoes to help with her decision. Wow, what amazing customer service!Arthur was helpful and friendly even though he knew we wouldn’t be buying shoes from Journeys at that point. His customer service left an indelible mark that made me and my family see Journeys at a different, more positive light.”
“So easy to find stuff here. To be fair I usually just buy the same pair of Kelly and Katie heels in different color variations, but I love that there are affordable and high end options here. Easy to use promo codes and order anything online if the physical store runs out of anything.”
“Salesperson was great. Dissatisfied with the comfort of the Tradesman boot. The sole of the boot seems to be made of hard plastic. Has no cushioning properties to sole.”
“Mr Dave at this store was incredibly kind and assisting in my shoe purchases today. The whole team in the store did a great job of taking care of customers in a timely manner, while helping me for much longer (about 90 minutes). After getting help with trying on different styles, I was fully satisfied with my purchase. I truly appreciated Dave and the rest or the team’s kindness through the process. This is the place to shop!”
“I have been using this office for years. The best low prices. Parcels are delivered very quickly and the service is very nice. I highly recommend it ?⭐️⭐️⭐️⭐️⭐️”
“I had the greatest experience today at Steve Madden! Carolina C. was so helpful and kind. I purchased two of the Steve Madden Bevelyn purses! The display in the store is gorgeous! They have all colors. Carolina was helpful from start to finish! I will most definitely be back! Way to Go, Steve Madden!”
“This Cole Haan outlet store has a good selection of casual and sport shoes, handbags, wallets, glasses, socks and shoe cleaning supplies, and although sometimes my size is not available at the store, the employee(s) always offer to order it for me, and have the item(s) shipped for free to my home.The back of the store has a clearance section where I’ve been able to find pretty good deals.”
“Good place, Best of the Best consultant-in-store!Huge amount of excellent boots, fast service, deep knowledge of kids and proper shoes choose for them!Old European quality.Adequate cost.Bardzo dziękuję!”
“Went to exchange a pair of Vans today that we purchased a few months ago. The process was easy and seamless. The gentleman, Mitch, working today was the same man who helped us previously. I remember him well because he's an excellent salesman, knows the products and has a super personality. Mitch's level of customer service is exactly what one looks for when shopping shoes. He is the kind of exemplary employee who will keep us coming back.”
“Always friendly. Greeted when you walk in. Great pricing especially on sale items. Discount for military. Great that they offer that. Our military deserve that. Always back..”
“I couldn't find the pair of shoes I wanted in my size I asked the person at the front if she could order me a pair in my size. She looked at the computer and saw that they had a pair in my size so someone went back to look for it. Several minutes later I was walking out with a pair in my size.”
“The people were awesome had a hard time finding a wide width for the boot I wanted and to go to another store to pick it up made in China. Now have a guy who's made in u. Yes. A. But I'm still going with my red wings.”
10AM - 9PM
5 Woodfield Mall J314, Schaumburg
Shoe Stores
“I recently received a necklace from this store as a gift from my boyfriend. I was wearing the necklace for less than a day and it had broke. I contacted customer service and they were SUPER helpful and very nice. She helped me get a replacement one shipped to me so that i didn’t have to drive an hour away to get it. I will definitely shop here again, very happy with them.”
“I would just like to say that Lee was truly great. I feel that this is strange to leave a review after simply shopping for clothes. Even if I were to have had a negative experience like… it’s clothes. But we felt so bad that the store was about to close and Lee was there solo, so I just wanted to extend gratitude to him for being kind and welcoming, thorough and polite. I hope the company shows appreciation for such great customer service and dedication from their employees. In a time where working retail can truly be stressful and an absolute nightmare to remain positive all day, Lee was a bright presence in the store, even while multitasking. Thank you Lee! I’ve always been pleased with Perry Ellis clothes but will return to this store specifically because of him! If you happen to see this Lee, I wish you nothing but success and happiness.”
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“Please do not use the machine to check your feet without an employee! There is no sign letting you know you need their personal help in deciphering the color coded message.
They have a large selection of athletic shoes, socks and accessories.
There was plenty of parking spaces.
Off season clothing was on sale.
The front door needs to be opened manually and the aisles may be very narrow for those with handicaps.”