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January 2024 by Ben Crosby
Angie was incredibly helpful - really a model employee! Thanks so much for your help!
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January 2024 by Jeanette D.
It was below zero and my battery went bad. I got jumped to get the car to store. When I got there I told them I needed a battery and sorry but I do need it installed. (female here) they said oh no we can't install it. It's too cold. I realize it was cold but my car was now turned off and I could not start it. I had to ask for tools which they supplied off the shelve from opening it. I had to change my own battery while the so called men in the shop watched and stayed warm. I thought this was part of the service of O'Reilly? But now to watch a woman freeze and not even offer to help because of weather! Never again!
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November 2023 by Brandon Mess
My car windshield wipers were stuck on beyond my ability to get them off. Angie came to my rescue and did so in the pouring rain with nothing but smiles. I really appreciate the help and how wonderful she made my experience at O’Reilys! Thank you!!!!
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November 2023 by Jesus Barrera
What can I said this staff goes above and beyond to take care of customers they have knowledge they have drive the store is one of the cleanest oreilly in the area tbh never seen a cleaner one always leave with what I need even crack a joke with the workers this is my to go for my parts needs
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November 2023 by Cheryl F.
The woman that helped up was fantastic. Not only did she help us locate the correct parts, but came out and asked if we needed any assistance. I was able to replace the cabin filter but couldn't get the wiper blades off. She came over and popped them right off. Everyone can sell parts but it's customer service like this that sets them apart. If I could give 10 stars I would. Great Experience.
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September 2023 by Allen Davis
Awesome customer service, they go above & beyond to get you the parts you need.
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September 2023 by Chris Edwards
Received above and beyond service from Christoper. Starting with diagnosing issue to ordering part to recommending special tool to make job easier. Car is fixed. Thanks!
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July 2023 by Alyssa Blanco
As long as I live in Carol Stream I will always go to this location… and here is why… Angie !! This lady is wonderful at what she does. Her customer service is amazing and unparalleled to any other auto part store. I first met her a few months back and she was so helpful… I told her I appreciated her customer service and would write her a review (she didn’t ask for one ). Yesterday I again found myself in need of some car parts… so I knew exactly where I was going. I was so glad to see her working. She makes you feel like part of a family. So now I’m loyal to this O’Riley’s . Well done!
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July 2023 by RICHARD SACCOMONTO
Friendly and helpful. Had to stop in with a tow truck when the brake went out. Very friendly and helpfull
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May 2023 by Aaron Hines
Always great customer service at this store, way better than other O'Reilly's in this area. Shot out to llevon he was able to get me in and out of the store quickly. Due to being a professional mobile repair company I need to get to my customers quickly, so sense of urgency is very important, thank you llevon, keep up the great work.
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May 2023 by Ethan Godwin
The employees didn't seem to know what they were doing this time, but it was late and usually they are pretty good and prices are about average.
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April 2023 by Jose Mendez
The guys were helpful and very friendly, spent a few minutes inside and felt very welcomed, even cracked a few jokes with the staff.
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February 2023 by Hannah Ott
Everyone who works here is so helpful, friendly, and never pushy! Love O'Reilly's customer service at most locations but especially this one
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February 2023 by Sarah Hernandez
They were helpful and figured out exactly which filter I needed for my car! Overall experience with O’Reilly is pretty good.Yay for a clean filter ?
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February 2023 by vincent hayes
Very Knowledgeable and helpful and get me the parts I needed.
