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January 2024 by Daquon Profit
For some reason they are closed today because it's snowing, I thought we lived in the Midwest? This is normal for us, call your employees and tell them to get to work.
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November 2023 by RUBEN BONILLA
Terrible customer service, the person in charge treated me poorly, she was talking to another person from another store(blomingdale) on the phone and he insulted me.
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August 2022 by Kathy Lopez
Very rude staffNot recommend coming hereI went to another store 15 min away in west Chicago. Much better experience
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August 2022 by Roland Berry
I only trust this store
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August 2022 by Cenorino García
Great service
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July 2022 by Emma Murillo
Laura is the best ! Very nice person definitely recommend coming here
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May 2022 by Permal Schimp
Great music great people!
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April 2022 by Bob Lowery
I went here to replace the screen on my phone. And was ripped off. I put down $35 for the deposit and scheduled the appointment. When I called to verify, he rescheduled for next day. I go in next day he was helping customers and said it will be a few mins. After a half hour he kept lying and saying a few more minutes. Hour later he lied again. This Jamaican guy needs to go back to his country and rip off his own people.
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March 2022 by Luke Williams
I live 2 minutes away from the West Chicago store. I don't mind driving extra just to get great service from this store.I have nothing but great things to say about the way this store runs it's business. Always recommend to my friends and family!
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February 2021 by Chris Olvera
Great deals and very professional and friendly. Will be recommending friends and Family.
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February 2021 by Alfonso Francisco
Very bad service they charge me for two screen protectors each of 25. The girl gave me a very little piece of paper with no numbers or prices. I was told that they USUALLY do that charge people over stuff if the system doesn't work. I ask to talk to the manager and he told me "it's ok we charge you but that was for activation. And in activation I pay 90 dollars so I told about the bad reviews and he say he doesn't care about that all business have bad reviews. So please if you go to this place make sure you read your receipt and make sure you get the stuff you ask. I feel bad writing this because I'm sure the owner doesn't know. But this are hard times and I don't think people have money to spend on stuff they never get .
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June 2020 by Jorge Santos
I have been a customer for a few years now. The Manager at this location can solve any type of problem I run into. The service is great and they always have great deals on their devices. Recommend 100%! Glad to have them in my neighborhood.
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September 2019 by Lisa Harlon
So far Metro By T-mobile has given me such a great customer service experience, do not regret switching love how helpful they're employees are definitely would recommend (((((:
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August 2019 by Marco Spear
Awesome
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December 2018 by Denise Brabec
Quick and easy, good deals.
