-
January 2024 by David Donohue
Incredibly rude and unprofessional employees. As of this writing, it's been almost two hours since ordering in the app. The app said the order has been delivered, it was not. When calling the store all they did was talk over me and yell at each other before they just hung up. Save your time and money and order from somewhere else.
-
October 2023 by David M.
STALE BREAD!!!! Again!!!!! I'm really disappointed that I can't order from this place anymore. It's not worth the money. The bread is so dry. It's happened the last three times. Enough
-
October 2023 by K10 Patel
I have ordered on the app numerous times to pick my veggie sandwiches at this location. Have never had any issues. Employees are always very friendly.
-
August 2023 by Mrs. RAZ
Ordered online customized sandwiches. Still missing cucumbers, onions and mayo packets and napkins.
-
July 2023 by Michael Adams
Had to go back after realizing was charged $84 for a veggie sandwich!! Employee must have added their own tip??
-
March 2023 by Jessica Rivera
If you’re going to offer curbside maybe actually do curbside? If people use it there’s probably a reason.
-
March 2023 by Joseph C.
Apple Pay never works. This is the third time I ordered and couldn't get it because there system is down.
-
February 2023 by Renee Benson
Have to give a shout out to my favorite and definitely fastest Jimmy Johns ever! I love the veggie sandwich from there and for some reason my unsweetened ice tea is to die for! I don’t know how everything and everyone is so great at this location, but I am here for it . Thanks !
-
September 2022 by Bells F.
They completely messed up our order and ruined our dinner that we were looking forward to. The girl taking our order was on her own personal phone while taking the order so no wonder it got screwed up. Thanks for ruining my labor day weekend.
-
August 2022 by Elizabeth Adina
Oh boy! I forgot some of my order so I called and asked for my money back. A worker said they would credit my account. Fast forward I get a phone call five minutes later from the Jimmy Johns manager he did not leave me a name however he sounded very very young, proceeded to tell me no his driver did leave my entire order. I went back on my video camera to notice that he did not. I apologized to the manager saying sorry for the trouble however they did not and I can show you the camera. He told me no that’s fine and just hung up when I told him I had a camera. Probably wouldn’t call customers insinuating that they are liars. Shop somewhere else terrible customer service!
-
August 2022 by Bryan Hodson
Had the chicken wrap was very good with fast service. Cost was $10.00 for wrap $13. With chips and drink.
-
July 2022 by Victoria R.
Pretty *** awful for a 20 dollar sub. Would not recommend. Will not be returning again.
-
May 2022 by Alec Holm
Worst hours in the area, and since we live in their "territory" we can't order from any other location. Terrible system
-
March 2022 by Elizabeth Elizabeth
Oh boy! I forgot some of my order so I called and asked for my money back. A worker said they would credit my account. Fast forward I get a phone call five minutes later from the Jimmy Johns manager he did not leave me a name however he sounded very very young, proceeded to tell me no his driver did leave my entire order. I went back on my video camera to notice that he did not. I apologized to the manager saying sorry for the trouble however they did not and I can show you the camera. He told me no that’s fine and just hung up when I told him I had a camera. Probably wouldn’t call customers insinuating that they are liars. Shop somewhere else terrible customer service!
-
March 2022 by Karen Esposito
Thanks Jimmy John's (being sarcastic)for making me very deathly ill.Ordered tuna sandwich and had hidden onions in tuna. I am deadly allergic to onions.I get this sandwich at work from Jimmy John's in Geneva and absolutely delicious! Hey Army Trail store, is that why all of you are just standing around behind the counter. Never, Never ordering from you again. This store needs help, lots of help.Thank goodness they forgot to put any decent amount of tuna in the sandwich. You need lessons from the Geneva store.
