They don't like to speak in person to customers. Tried to change a mistake and after a 25 minute wait and a second 20 minute try I just gave up! I don't think they are very interested in helping people.
October 2023
CVS pharmacy in Carmi has the worst customer service ! I am a very nice person but I went there twice to get my medicine I have been out of for 4 days..waited in line forever..called in advance to make sure I could pay cash for it ..and still don't have my medicine!!!!
September 2023
Pitiful service. Waited on hold for 20 minutes. Can’t talk to a person just a stupid computer.