Banterra service was very friendly. The employees are very polite and always willing to accomodate needs. They handled request and transactions quickly and professionally with a smile. Getting this account was simple and beneficial, and the person setting it was very knowledgeable about all necessary steps to achieve and insure it going smoothly. They have banked for several years and many benefit from different program in Southern Illinois and larger areas. The experience was pleasant and the service was handled quickly and done with care.