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“I was approved for a loan there. Danielle, a loan officer, was friendly, professional, knowledgeable, and extremely willing and able to answer my questions and concerns.”
“I am a particularly difficult banking customer on both my personal side and business side and Ricardo at this bank bent over backwards to take care of some discrepancies without taking a lot of my time. I expected an argument going in and walked out with a smile. This is a bank that will not waste your time, has a pleasant staff, and clearly has strong management.”
“Love this bank! I worked for PNC in the past, for 5 years, and I still use them as my main bank and wouldn't go elsewhere. Great place to work and great place to be a customer!”
“I had a long wait. The person who was helping me couldn't find the form needed. They had to ask someone else. I should have been in & out within 10-15 minutes. I spent over half an hour, mostly waiting.”
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“I have been banking here for several years. Everyone is always very professional and friendly! Any questions I have they are answered efficiently and quick. I would recommend looking in to Heartland Bank if you are looking for a good bank with friendly staff.”