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“I’d like to say thank you to Natalie for making my experience at first mid Bank and trust very efficient! Natalie was very professional and very patient and treated me with kindness and respect, which I truly appreciated , as I disabled and some people are not kind when you have health deficits ? when you go to the branch ask for Natalie you’ll be treated very well and get excellent service! Thank you again Natalie and I look forward to doing more business with you at first mid Bank and trust? Enjoy an wonderful New Year’s!!most gratefully, Crystal”
“They are courteous and quick to open an account. They have many branches in Carbondale, and they do not require many procedures to open an account for international students. I thank them very much.”
“Ms. Jessica is very nice and understanding. Very polite and professional. She helped me when I needed. She is amazing!!! Thank you Ms. Jessica we need more people like you. Ms Alyssa R. is an amazing person! Ms. Alyssa is very helpful and polite as well. I would never forget about them. They both deserves a raise for their professionalism excellence! SIU Credit Union is a great place I been with them for years. I haven’t had any issues or problems. All the workers here are very professional and polite. Keep up the great work!!!”
“I just spoke with someone & they were seriously so nice. I don't usually leave reviews when people are just nice. But wow. Just so polite & wasn't annoyed with any of my questions. Thank you so much First Southern!! I'm so glad I bank with y'all. Highly recommend.”
“This is a great credit union to choose! Local and friendly and Jessica is a big help! We moved and she helped us settle everything even though we are hours away!”
Open 24 hours
816 W Main St, Carbondale
Banks
“I saw another review of this specific branch of regions saying they're inefficient and that they had to wait. First of all they have some nice chairs in their lobby you can wait in but I've also only ever waited at most maybe five minutes and that was because I was early to an appointment. This specific branch is actually really good at what they do.”
“I am an international student and I needed a checking account, so the bank employee helped me with everything and did everything he could to assist. More than happy with my experience — I would definitely recommend it to my friends!”
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“It was time for a new car so I went to my bank, Banterra in Carbondale, and met with loan officer Carrie, who was very friendly, professional, and helpful during the process. Thanks to Carrie and Banterra, I'm now cruising through town in my new car!”