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April 2024 by Erika A
My tax preparer, Breonna Z. was awesome! She was very professional and friendly. She was able to answer all of my questions. She took my stress and handled it with ease.
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March 2024 by Chanel Spivey
They does such a great job
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March 2024 by Emiliana Morefield
First time filing taxes with them last year. With a girl named scarla. Well never received my Missouri or Illinois refund that I was supposed to get. And instead we ended up having to owe a lot of money to IRS because they screwed our taxes up. We tried to call them but they wouldn’t help at all but wanted more money and wanted to make another appointment just so they could look at it. WILL NOT GO BACK.
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March 2024 by Tiffani Coates
I love my advisor Myke.
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February 2024 by Brandy Vincent
Absolutely great, friendly service with explanations of everything.
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March 2023 by Joyce Williams
Customer service was good!
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February 2023 by William Teague
First time filers should definitely try it. There are no surprises. Have your information ready and you will be out in no time.
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July 2022 by Kaylyn Taylor
Expensive but aleast they know what their doing ?
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June 2022 by Tiffany Zoromski
H&R block is awesome and did a great job wit appt time, getn them done n filed 4 me, there very polite, nice n respectful. Prices r reasonable also n the building was clean. I was amazed by how quick they got me an appt honestly. I would recommend them very much. Ty Angie ur awesome
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April 2022 by matt hartman
My girlfriend had to wait a month on a paper she didn't even end up needing to file taxes. THEN they made her wait another week for an appointment wich put her 2 days past the limit to get the advancement. Now 2 1/2 months in she is now waiting on a supervisor to approve the "file" and its been 2 weeks. I've NEVER had or heard of ANYONE having this much trouble or waiting th get their money back NEVER USE H&R BLOCK CARBONDALE. However Stiles has been as helpful as his supervisors allow him to be
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April 2022 by Joy Carter
You made things very easy for me even when we had to look at my bank app???
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March 2022 by Nick Wells
I have been a client at H&R block since 2009 and I trust them. I recommend this place to anybody out there who can't decide where to go to do their taxes.
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March 2022 by Bailey Saldana
I had a really bad experience filing my taxes today. If I could rate this zero stars, I would. I made an online appointment online, with hopes that that would get me in and out as fast as possible. I worked with Stiles. The first 30ish minutes of the appointment were spent printing out my paperwork. For the remainder of my appointment, the majority of the time was split between entering my tax information and googling different tax laws. Stiles did not seem knowledgeable to answer many of my questions. When I brought up any questions or concerns, he would look up answers or explain to me that the forms auto-filled that way. Some questions went without answers. The appointment ended with the fee. The website states that filing in the office with a professional starts at $80; however, no determined fee was listed when I scheduled the appointment, nor was any total amount provided at the beginning of the appointment. I knew that my taxes would most likely cost more than the baseline $80, but I was not prepared for the amount demanded at the end of the appointment. Throughout this appointment, I felt backed into a corner and that the person assisting with my taxes was no more knowledgeable than I am. I will not return to this location, and I may switch companies altogether. Immediately after my appointment, I drove to a different branch location, where issues with my original filing were identified, and the employees were able to answer my questions and explain my taxes to me.
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June 2021 by Carole Lawson
Jennie Burns is an extremely fine employee of H and R Block. She worked hard to get everything we needed for the IRS.
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May 2021 by Gidget Dietz Beck
The young lady who helped me this afternoon made me feel better about the entire blooper of a situation with Kathy and her not completing or calling me to update the progress on my tax preparations,
