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May 2023 by Richardson Fam
Did a remount. We experienced personal service, she really listens, helpful and offers great advice. Cares about doing it right. Would definitely go back again.
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April 2023 by Nathan Crawshaw
Amazing work, exceptional service. Traci is the BEST!!!
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June 2022 by Caleb Frankland-Searby
Traci is an incredible jeweler and went above and beyond to accommodate my requests. She helped me find amazing rings for myself and my fiancée as well as creating me a new mourning band from scratch.She runs an amazing shop with top-tier works and will be receiving all of our business in the future
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April 2022 by Kim Lacy
Outstanding work, exceptional service! Traci’s artistic talent exceeds beyond measurement! Traci’s very gifted workmanship is truly superior quality! I would recommend Gem and Jewelry to all inspired and seeking service to create and design beautiful jewelry made just for you! In addition to Traci’s phenomenal work and knowledge, Traci has a personality with such passion, love and beauty with her customers that is a wonderful gratifying experience!!
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November 2021 by Kent Herbert
Exceptional quality work, design, craftsmanship and service! Traci is a gifted artist with a wealth of knowledge, vision and skills ! I highly recommend this wonderful family owned business !I came to Traci on the day my mother would have been buried if not for the cancellation of her funeral amid covid concerns. It was an emotional day for me to say the least! I presented my mom's wedding and engagement rings to Traci and asked her if they could be combined to make a new ring. There was without a doubt so much sentimental value involved.She listened to my story and was genuinely interested and sensitive to my feelings. After examining my Mother's wedding band, she pointed out the inscription my Father and written that I didn't even know was there!Contacting me promptly after the time she proposed it would take her, she showed me two designs. One was what I had described to her and one she had created...it was stunning! Of course I went with her design!As promised, within the time frame she gave, she promptly contacted me when the ring was done. I picked it up on the 3rd month anniversary of my mom's passing. Traci remembered.The ring is absolutely beautiful and as my daughter-in-law expressed it is very contemporary! Traci did an amazing job from start to finish redesigning a family heirloom, creating a lasting treasure and treating me more like a friend than a client.Thank you from the bottom of my heart Traci!Submitted by Nancy Herbert
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January 2020 by Stewart Wessel
Great experience! Excellent service and very professional and friendly, too. I've already recommended twice and will continue. Thanks for everything !!!!!!
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December 2019 by Justin Michaels
Went in to just look and ended up with the perfect ring! Very nice people wish I could take them with me for all my jewelry needs!
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August 2019 by Alex Versaci
Super friendly staff and good prices!
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July 2019 by Barton Bock
Took an older platinum ring to Tracy to see if she could update it.
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June 2019 by Lindsey Bock
Did a wonderful job with some family heirloom jewelry. Very friendly and knowledgeable and nice to work with!
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June 2019 by Lynda Bock
Delighted with exceptional craftsmanship and customer service. Highly recommend!
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March 2019 by Hugh Williams
Top drawer work as usual. Best place in Carbondale.
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November 2018 by Stephanie Vaughn
Not only friendly but also very knowledgeable! They are NOT a chain store which I can appreciate having a family owned business. They also have really cool designs you won't see anywhere else! Dropped off and was told Thursday and they had it done a couple days earlier! Would def recommend them. They repaired a very sentimental chain, sized and repaired a very sentimental ring! Thank you, you earned and deserved 5 Stars!
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August 2018 by David Gunzel
Oh my gosh, if you need any custom jewelry, this is your place. Great service. Beautiful pieces.
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July 2018 by Sarah Hernandez
I found a tiny crack on a prong on my engagement ring, so for $35 they had it fixed the next morning. She also tightened up the prongs on the other smaller diamonds for free and answered all my questions well. I'm super pleased, and I would go back there again.
