Have had some issues with changing passwords when i got a new phone, Jolene called me from the Carbondale office and fixed it with me over the phone..
September 2023
Horrible service. If you call them. They will never ever pick up. I am have been on hold for over 30 minutes. This is horrible. I know there is at least 8 people who work in that bank and no one is hardly in the bank. Someone needs to lift a finger and pick the damn phone up!!!!!
January 2023
Been with them for years, excellent services, ppl are beyond friendly, best fraud protection service I've ever seen, stops fraudulent transactions before they even happen, 10/5 stars, recommended to everyone
