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July 2024 by Original Picker
Jeremy and nicole are the best.
I've been renting there for the last 3 or 4 months and absolutely loved it. Next time I need a rental it will be the first place I go.
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July 2024 by shawn etheridge
lies from the owner below in regards to not raising rent prices. I've been there for 4 months and got my first rent increase. "established customers only" LOL explain that one!!
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May 2024 by Ty Felix
Great place to utilize when you have college students
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April 2024 by Austin Sane
Not only the best place to rent from, but guy who helped me named Jeremy was probably the coolest person I've talked to in away, regardless of me doing business there. Definitely recommend this spot. ?
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April 2024 by Sage McDowell
I had a great experience storing my things here over the summer, I highly recommend! The facilities are clean, the staff is friendly, it is lovely.
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April 2024 by Stasia Palmer
Great place, very clean and reasonably priced!
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April 2024 by Mekkie
rented here, super cheap and nice!
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April 2024 by Ashton Cathey
Super friendly and helpful staff! Units are clean and secure. Access is easy! Aligator has been the perfect place to store and organize things as my family relocates and downsizes both our home and small business.
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March 2024 by Keaton Pestka
Great employees, very easy process with getting set up. Haven’t been with them long but prices at this point seem fair and as long as they don’t increase price I think this storage unit should work great!
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February 2024 by Mason Summers
Great experience! I have a unit that I’ve rented at Alligator for a little over a year and it’s been great! Great customer service from the employees as well. Would definitely recommend Alligator to any and all of my friends.
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February 2024 by Cerus98
Be warned. The glowing reviews are either A) Fake or B) From new tenants whom they put on their best suit for. We’ve maintained two large units for nearly a decade. The prior owner could have been a little faster changing burnt out bulbs but they were easy to get a hold of and never raised the rent.
Since the new owners took over, our rent has increased on both units at least half dozen times EACH to the tune of several hundred more per year. They’ve made token improvements like some mouse traps here or there and a new keypad but that doesn’t justify nickel and diming a long time customer. What’s all that extra money being used for? Certainly not for the tenants benefit.
They are rarely in the office and getting a hold of them is like pulling teeth. They also force tenants to pay for their scammy insurance if they don’t have their own. They literally went with the most unreliable, poorly rated scam company they could find.
But this is all to be expected from a rich Chicago slumlord buying up property downstate. Clearly they have a rental price they’re shooting for. They’re just trying to avoid losing tenants by increasing it a few bucks every few month as if people are that naive.
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December 2023 by Cassie Andrade
Ask for Jeremy if he is available! He's the best in Carbondale!
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December 2023 by Lindsey Alexander
Very good. My 2nd month was free! I freaking love coupons and promos!
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August 2023 by Michael Jessup
Easy access to facility
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April 2023 by Heath Bezold
Aligator self storage has been a reliable service for me through the past 3 years. Their units are well maintained with confident and friendly staff. They accessible into the evening and take pest control and security very seriously. Their prices are reasonable and I would definitely recommend this location!