Rock River Townhomes
ApartmentsHours:
900 Crampton Ave, Carbon Cliff IL 61239 Hours
About Rock River Townhomes
Rock River Townhomes is described as a lovely place to reside with a village-like atmosphere where children play outdoors. The environment is considered safe for families. The rent is fair and maintenance is reported to be quick to respond and repair. There is now a property manager, so things may get smoother. However, there are significant concerns. A mouse infestation in the walls has been confirmed by pest control but remains unresolved, raising health fears. Some neighbors are described as having no respect for others' property, and children are outside at all hours. Communication experiences are mixed; some find the staff great with communication, answering every question, while others report extreme difficulty getting anyone on the phone, calling it a purposeful issue. The apartments themselves look great.
Most Recent Reviews
June 2024
Have fun trying to get on the phone with anyone they don't answer the phone at all I'm convinced it's on purpose atp as I can't get a hold of anyone all day pretty much everyday unless they decide to call you back. The apartments themselves look great.
March 2022
Their community looks so beautiful and Kayla was a tremendous help throughout the process.She responded quickly and remained patient and professional. Although we ended up not renting with them it wasn't their fault as we were on the waiting list.Something else came up for us so we made that move instead.
March 2022
I've called here numerous times asking if they except section 8, left 2 voicemail messages and no one ever called me back
More Comments(11)
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