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July 2024 by Derrick Anderson
I’m sorry but you guys need to do better i picked up for my wife cuz she ordered ahead of time I get there wasn’t ready I waited a few mins got the pizzas but they said they was out popcorn chicken didn’t ask me for no Substitute I had to ask can we make sure the can get orders ready they wasn’t busy at the time
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July 2024 by Darlene Holden
Didn’t have half the food we ordered tried to say they were not going to replace it even after paying. Didn’t have pizza ready when I ordered it several hours in advance
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July 2024 by Michael SHULL
Worst pizza ever and I order there alot...ordered 2 online went and picked it up looked like it had been sitting for awhile it was dried out and I was 5 or 10 minutes early...the commercial is misleading no cheese pulling away on a slice
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June 2024 by Sam Theman
Went to Casey’s in Carbon cliff yesterday for 2 sugar cookies ended up paying almost $30.00 extra manager doesn’t want to acknowledge we were even there yesterday spoke to someone in corporate and told charges are pending on my account when I checked my account the charges have already posted. I’m frusterated because we are on a limited income and I was treated as if I was lying. Was also told the last time I was there on June 13th and June 14th which we were never there. Also our orders were messed up the last few times we were there.
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April 2024 by DJ Stivers
Half of the time I go into this Casey’s at least one of the employees smells like pot. But my real problem with this location is there’s never any iced tea made, not sweet or unsweetened. 9 out of 10 times they don’t have anything made and the 1 time they do it’s only one or the other. Every other Casey’s keeps up on making tea, and Casey’s tea is actually really good. This location is the worst Casey’s I’ve ever been to.
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February 2024 by kevin schanfish
Ordered bacon mac and cheese and got just macaroni and cheese ,the potato bites were overcooked ,pizza was
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February 2024 by Thelma Heath
Pizza was bad and
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January 2024 by Donna Valentine
I get a breakfast burrito about every morning it's never come with gravy on ill never order one from them again it was nasty and cold u lost my business never again let people no your out of stuff instead of just adding gravy or maybe u should ask if they want
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December 2023 by Zach Miller
No wonder this store only has 2 stars. No one knows how to answer the phone, take orders or help guest. I've tried multiple days in a row to order a pizza and can't get any customer service. What a joke. Ill take my money elsewhere.I would give zero stars if I couldThey don't even deserve 1 star
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December 2023 by Denise Lack
The automated voice screwed up our order. Ordered a lrg. Sausage with mushrooms on half. And wings with Buffalo sauce and an additional ranch sauce. We got a half cheese half sausage and mushrooms pizza, and 8 dark brown wing and no sauce at all.
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October 2023 by Crystal Tammerino
Where do I begin? First, the restrooms are utterly disgusting. If the same nastiness is on the toilet after about a week, then who's getting fired?? Second, waiting for the cashier to stop texting before she rings me up, then having to wait yet AGAIN to pay, due to her texting AGAIN, is completely unprofessional and unacceptable! This clearly is a management issue. Lack of training and accountability for their employees!! If I didn't have to stop here and use the facilities due to traveling for my job, then I would gladly pass on bye! And one more thing, your rewards are lame!! Maybe try a little harder to make the program FEEL like a REWARD!!!
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August 2023 by Erin Roberts (Tiger)
Rob ain't there no more.... ?
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August 2023 by Dean Wiebers
Tried for 3 Days to place an order on the phone never have gotten an answer
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August 2023 by Sarah Daggett
Good pizza!
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July 2023 by Roberta Dugan
Tonight I ordered a pizza online to pick up at Carbon Cliff, IL store. I said I would go into the store to pick up. Which I did. I went to check out and the cashier said it would be $15 something . I tried to show him I had the 10 boxtops rewards and wanted to use it. He took the pizza away from me and told me that was fake. And I needed to leave the store. So I went back to talk to the lady making pizza ad she said there should be something to scan which I found on my app. There were about 15 people in the store at this time. I have never in my lifetime ever been so humiliated. I have been a loyal Casey's customer for many years. I was trying to have a nice supper tonight for my birthday tomorrow as we have to be somewhere for my fiance. In the end he gave me the pizza free but was cold by that time. I in sisted he use my boxtop point but he said he tried and couldn't get it to work. Which he never scanned the code.
