“New Inner and outer tie rod ends where installed a day prior to visiting for an alignment. They have a charge policy regardless of the vehicle being serviced when you drop off the keys. I was the first customer of the day and expressed my disagreement with their policy. Of course I don't want to pay for anything extra. Service is already pricey enough. I was confident with the new parts that the alignment would occur. Turned out I was wrong. They returned my keys no charge but wasn't able to identify what other parts were worn out. Found out from another shop but content that I didn't have to pay with no service being performed that day. Things to check related to an alignment: Struts, Inner and outer tie rod ends, and / or control arms. 8/16/24”
“Jimmy is very professional and knowledgeable. My flat tire was not fixable and it took him a few minutes and that tire was replaced and all tires were checked. Thank you very much ?”
“New Inner and outer tie rod ends where installed a day prior to visiting for an alignment. They have a charge policy regardless of the vehicle being serviced when you drop off the keys. I was the first customer of the day and expressed my disagreement with their policy. Of course I don't want to pay for anything extra. Service is already pricey enough. I was confident with the new parts that the alignment would occur. Turned out I was wrong. They returned my keys no charge but wasn't able to identify what other parts were worn out. Found out from another shop but content that I didn't have to pay with no service being performed that day. Things to check related to an alignment: Struts, Inner and outer tie rod ends, and / or control arms. 8/16/24”