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March 2024 by Mark P.
If I tried to design a parking lot with a worse layout, I doubt I would be able to. It is stunning just how bad it is.
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February 2024 by adrian conley
Just like many stores in Chicago. They have dozens of handycap parking but only have 4 or 5 mobile carts. And that's if the carts aren't broken. It amazes me how these stores make all this money but could give less of a damn if the people who need assistance to get around the store actually have it. The people who work here don't give a damn either because hey, they're not the ones who need the cart. And it's annoying to always have to do pickup orders because for the most part they never get my complete order correct. I really wish places like Sam's club, Wal-Mart and other big chin stores who makes billions per year could at least have the grace to give a damn about those of us who need assistance. And the pickup is and delivery is a bigger joke. They never have any workers and they won't even notify you that the order isn't ready or they can't do delivery. They just allow you to figure it out for yourself. And don't call because they won't answer the phone. Absolutely one of the most horrible Sams Club I've ever been to. I'll continue to drive out to Merriville or Hodgkins to shop.
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February 2024 by Brian Novak
This place has everything, in bulk with great prices
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February 2024 by Ducati Wayne
Amazing customer service
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February 2024 by Amber Freeman
Terrible customer service. 0/10. The "ladies" at the service desk were very unhelpful. Went to the Sam's in Northlake and had a much better experience - no problems or questions asked.
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February 2024 by H S CHARO
I tried calling Sam's customer service to ask about the people who come sale seafood once a month. They say I don't know, well if you customer service, you would think they would say. Let me check and until what time. But no the incompetent. Plus I was on the phone for 25 minutes waiting for someone to answer
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February 2024 by Dorris Brisker
Rebecca is a very unprofessional supervisor. She showed up 2 hours late to my niece interview. Once finally arrived she did not make any type of concern or regard for being so late. Not to mention she lied to my niece and told her she was going to get hired, just for Rebecca to change her mind only 2 days later. My niece was highly mistreated by Rebecca. I don’t recommend anyone to try an work here, let alone shop here. The unprofessionalism is through the roof.
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February 2024 by henry owens
What time does gas pumps open
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January 2024 by Renee J
Crowded no organization for the self check out lanes..better to have the app scan and go. However with that you still have to show your receipt on the way out...I order on the app and pick up at this location. Only other issue is parking. People park in the pick up spots and make it hard for those who ordered pick up their items.
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January 2024 by Mike Mills
Love the rotisserie chicken they call it chicken but it’s about the size of a turkey. They are huge, juicy and very tender. You got a stop by at least get one chicken off of them can’t beat the deal.
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January 2024 by Stephanie Demus
Light shopping everything I was looking for was in stock.
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January 2024 by Desian Llalla
The worst ever. You gonna waste all day delivery here
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January 2024 by Latoya Collins
Unfortunately the online pick up is very slow!!!!!!!!!!!!!
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January 2024 by Jeff Devries
I will never come back to this Sams Club. The way the parking lot is laid out is a horrible design. With the gas station packed everyone goes into the aisles to wait there turn clogging up everthing. Went on a Wednesday at noon and you would think it was the day before Thanksgiving. There were some reps from Ice Mountain who were way toal aggressive and need to go. 4 times I had to tell them No I dont want your ugly water cooler in my house.
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January 2024 by knightndai
Love the experience of shopping at Sam's Club for the very first time smoothly all the way.
