-
February 2024 by Judy Goldenberg
They were not able to fix my problem
-
January 2024 by Love More
Tray was a lifesaver today! Thought I lost my phone but Tray, the Associate Manager, helped me find it! And, he was very kind too! Great customer service overall!
-
November 2023 by Vernon T.
They took care of me real good Latenia (Lucky) worked on the computer to get everything right on my phone She knows n everything a very good job done
-
September 2023 by Double T
Was instructed to go there by customer service on the phone and yet nobody knew how to fix the problem on my phone
-
September 2023 by Anita Getter
Fast And Friendly And Clean❤️?✔️
-
July 2023 by Marilyn DeBerry
Terrible experience I would never come here again
-
May 2023 by Deangelo Jones
I got the phone I was looking for but I was deceptively sold other items I didn't want or need. Not even worth the arguing. Had to find out my account pin on my own....Linda DID NOT give me my pin before I left. Added a phone case after I told her I could afford it. Didn't want phone insurance but she added it. Won't be back.
-
January 2023 by Derrick Gordon
The young lady transferred my service in no time while helping another customer, they are on the ball t
-
October 2022 by duane torres
Been a customer for years, never any REAL deals on upgrades. Adequate service and they pay for Amazon prime.
-
September 2022 by Melissa Goodman
The employees are amazing and helped out . Very polite
-
January 2022 by ElJaie Jones
I don't give 5 stars often, and when I do it's truly deserved.I had been searching for a new cell phone company that offered not only good phone usage, but that offered good customer service as well. I had been with Metro a few years back but left to join a family plan with a competitor. Now once again on my own I tried a different option, a company that brags on excellent customer service and phone service, and in my experience they offered anything but. So back to Metro I came. From the moment I entered the door security greeted me pleasantly, and right away Ms. Nicole asked me what I needed help with and from there the process went seamlessly. I was able to get a really nice 5 G phone with plenty of bells and whistles, and a reasonably prices plan with NO contract . I can't stress enough the great customer service I received from Ms. Nicole, but I also observed other customers receiving the same quality attention from other store representatives. I Would definitely recommend to others. Also the store was clean , and neatly arranged.
-
April 2021 by Shan Goody
Came in with my husband to purchase a new phone for him. Tanesha was more than helpful and very efficient with setting up, picking out and getting us on our way. Thanks Tanesha!
-
March 2021 by Nick Dyrcz
I don't have T-Mobile but my friend does. It's was a very nice clean store. The staff was very helpful and very friendly.
-
January 2021 by thenameisselena
Customer service was awesome. Store is clean and safe. Good inventory. Keep up the good work.
-
January 2021 by Tim Wells
I like metro overall cuz that's my service provider. So that's why they got five stars. But this place did not have the phone that I wanted. The Stylo 6