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January 2024 by Asia
Some of my nails were lopsided
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November 2023 by infinite smilez
great prices timely service.
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October 2023 by Monica Atkins
I use to go to Kim’s back in the day and it’s clearly not what it use to be. I asked for a basic French tip pedicure and the finished product looks like I could have done this myself. The French tip is not crisp and then polish was gunky. I had to ask the tech to cut my toe nails lower and even. While I was drying she came over to make sure to collect the money.
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March 2023 by Alma Hernandez
I went here for a no chip manicure since is convenient close to work and wasn’t pleased ! They drilled most polish off instead of soaking and ruined my nail. Manicure lasted one weekService: Acrylic nails
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January 2023 by Tiera Jones
I never had a problem with them they are really nice friendly people. Love getting my eyebrows and lashes done here. Strips last along timeServices: Pedicure
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November 2022 by S S.
They are too expensive for only the front nail tech to be the only good one. They are selective on who they service especially alex the one in the first chair
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November 2022 by Totsie Lester
They are so rude. I asked a simple question and it is possible that he didn't understand what I was asking and instead of him getting someone else he walks off. I asked him if that was the usual response and he said yes. I didn't appreciate that especially when I'm a paying reoccurring customer. Very unprofessional establishment and it hasn't been the same since the original Kim left. I don't appreciate this type of service where I spend my money.Services: Pedicure
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September 2022 by Sherese Thomas
Here at this moment getting a Pedicure been coming here for awhile trying to give them the benefit of the doubt but I'm absolutely fed up with this place! They want to charge me $6 a toe to apply a thin layer of acrylic on a couple of toes that they chipped while removing gel polish. The technician is being rude and talking in their language amongst each other as if I'm not paying you my hard earned money and for your services. I'm completely over this place & their poor work and funky attitudes! They need to understand that I'm paying them and not the other way around & the customer is always right especially if I know what I want!!!!!!
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September 2022 by Noel Tracy
Sometimes I have a good experience and sometimes I don't so I would say 50 / 50 the best nail Tech is Alex.
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August 2022 by TERRY WIRTES
Very satisfied with the premium pedicure! It was very relaxing! Also, the young man who gave me a beautiful set of finger nails was an awesome! Going back today for a fill-in!
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August 2022 by The “Ikey L” Library
Came today to get a fill in and pedicure for first time and I won’t be back. I’m not a complainer but I really hate getting bad service and therno repercussions. As I was getting a fillin the young boy who was doing my nails was very careless he cut me on both my middle and ring finger. The ring finger was worse enough to bleed and he bypassed it as if it wasn’t bleeding. I had to ask him to stop service so I could tend to it. The next incident has happened at the pedicure station the water wasn’t warm which I spoke about and the made it room temperature. Then when it came to my cut down I got knicked for the third time. Thankfully this didn’t cause any bleeding or constant discomfort. Due to the service I won’t be back, I purposely didn’t leave a tip , which I’m sure they didn’t care. Overall i only gave one star because of nail color.Services: Pedicure
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July 2022 by Armani Moore
Rush job on my pedicure. They used the file too hard. I got some polish on my nails and it ripped off. The lady got an attitude because it was messed up. Wasted 55 dollars never again though. Never come hereService: Pedicure
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June 2022 by Angel Hardison
Terrible nail shop no chip polish isn’t no chip it polish ,white polish changed color after 3 days and they do nothing to fix it but blame the polish on the nail company .why didn’t you tell me before you put the polish on my foot ? Just some bsService: Pedicures
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May 2022 by Pamela Webb
Today is April 13, 2022 I went to Kim’s Nail and Spa on Wednesday a very rainy day. I walked in and asked for Someone who was professional to do my nails. Because 2 1/2 years prior they gave me a young man that did my nails and he did not know what he was doing but I paid anyway. So I decided to give them another chance but to be clear as to what I wanted in service. I said I do not want to be a Guinea pig. I want a professional somebody who knows what they’re doing. So I sat there and waited 15 minutes. The guy that is a professional that sits in the front was done with the woman’s nails. So I knew I was next. I waited another 15 minutes thinking that he was on break. I asked Alex where is the other guy. He said over there. To my shock and horror he was sitting there watching TV and I guess decided that he was not going to do my nails because I asked for a professional and I did not want to be a guinea pig and I wanted someone who knew what they was doing. I refused the other Young Man’s service because of what happened 2 and half years prior. So I guess this made them refuse ME!!! I WILL NEVER EVER RECOMMEND THEM TO ANYONE!!!! NOT EVEN AN ENEMY!!!!Service: Acrylic nails
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May 2022 by Tiara B.
5/4/2022- me and my mom pulled up and she said "they don't be busy like they used to be" and my reply was "bcuz their customer service is horrible!" Now I've been coming to Kim's since she branched out on her own from her ex husband. She had a shop down the street and these ppl weren't with her! Kim moved to Florida and left these rude a*s ppl with her shop and they running it to the ground and giving her a bad name! Her niece even left and got her own shop Solor Nail and took Crystal and Van with her but Crystal eventually left and moved with Kim! These ppl at Kim nail acts as though they doing the customers a free favor and talk crazy and treat customers like they aren't supposed to speak up and take up for themselves! Alex(1st chair) wife had her twin there but she gone too! All I wanted was a polish change on my toes and the lady was looking everywhere but my toe and she knicked my toe next to the one she was clipping the nail. I jumped out of that chair so fast and went to sit down until someone else was ready to take me. $12 and that short man did not leave my side while I was drying my toes and talking to my mom bcuz I was gonna pay for her nails too! He kept jumping in my conversation saying $12! I almost cussed his a*s out! If this establishment was up north, oak lawn or Beverly with these workers, they would have been gotten these ppl out of their neighborhood with this disrespect and mistreatment! We see all these videos of ppl fighting them but more than half the time the workers provoke it bcuz we the customers take up for ourselves and our money. When something is not done right or half a*s and we notice and speak up they don't like that!! They need to leave!!
