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March 2024 by Zandra C.
I went in for an oil change on my 2011 Jeep Patriot. Paid close to $100 for the oil change. The oil was removed from my vehicle but none was ever added and the filter wasn't changed. For this I sat over 2 hours. When I discovered what was wrong with my car, I called them. They told me that the last time my car had been in for service was in 2020. I got the car in 2021 so it was impossible for them to have serviced my vehicle then! Thank goodness I realized something was wrong before I had any major problems! Not to mention they didn't want to issue a refund! Thanks to Capital One I got my money back! NEVER will I go back there! This one is on Torrence in Homewood!
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February 2024 by Donyell Robinson
I was waiting over an hour for an oil change sitting in my car in the bay, the place wasn’t busy.
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February 2024 by maquisha cosey
They opened at 8am i was the first in line to be serviced. I am in a rideshare car. She didnt call Hertz until a hour after me waiting. Then she faked like she did submit it. She added oil change and wipes to the hertz bill and i DIDNT NEED WIPERS!!! they are extremely SLOW!!! NEVER COMING HERE AGAIN
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February 2024 by Tiberius 111
Very professional, helpful mechanics. I've never been anywhere that walks me around to look at my engine and shows me exactly what they found, that's what these people did. Got an oil change and some advise on my check engine light code without being sold anything I didn't need. They also had free coffee in the lobby and it was not bad.
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February 2024 by Gucci Turner
Great service very informative friendly staff they take care of all 6 of my cars never trying to up sell me stuff I don't need but always letting me know what I did need to take care of and I'm grateful for all of that.Service: Oil change
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February 2024 by Mary Uzoras
Danny and Jessica are awesome!Services: Air & cabin filter replacement
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February 2024 by tigri harris
I bought a Groupon for $60. It was for a synthetic blend oil change. Once I get the oil changed I was still charged $18. Bria informed me that they have nothing to do with the Groupon prices. So they charge me and then takes $60 off of the total. That is not how Groupon works. If you aren’t going to honor the Groupon you shouldn’t do business with them.
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February 2024 by jason painter
I was recently there to get my oil change and had a horrible experience. The manager Kimbrough was extremely rude and demeaning to his employees by cussing and verbally assaulted employees. As well as I watched him and others take money right out of the register and put into their own pockets. I will not be returning to them anymore. Having rude and unprofessional managers are not a good environment for customers. I think that jiffy lube needs to really look into their management staffs.
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February 2024 by Michael Nevilles
The entire staff was outstanding....Thanks so much...
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February 2024 by nitea jackson
The team was efficient, knowledgeable, customer service, top-notch
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February 2024 by MrAnthony33x Gary
They take good time to give you a quality job.
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February 2024 by Kaleb Dorsey
The service and experience were very great made you feel like you were at homeServices: Tires
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February 2024 by Siscerely Dom
Eric K. is the best at Jiffy Lube, I have been a valued customer for years. His waiting times, professionalism and customer service is outstanding! Thank you so much for your services!
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February 2024 by Cierra w
Excellent Service, great customer service. I’d rate them more stars but overall a good choice for oil change and filter cleaning!!
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February 2024 by Melissa Evans
Prices high now. Didn’t use to be like that. But the problem was worth it
