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November 2022 by Williamson James
good service
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July 2021 by Magdalena G.
Poor customer service, lack of communication, and overall bad experience. We needed to follow up on parts that were already ordered and waiting. They do not accept debit or credit cards which was not communicated to us when we drop the car off. Initially we were told they will keep the car for three days to fix the mirror while they ended up doing it the same day. After picking the car up, we encountered some new sensor malfunction light. The "solution" we received was to wash the car (on our own). While arguing with the owner/manager she commented that she didn't even wanted to fix the car to begin with (but not informing us about this otherwise we would obviously pick a different shop). Finally they "generously" agreed to wash it. The issue persisted. Also, it is unacceptable to say "it is just a mirror" while she had no problem taking the cash for the "job" that was done or rather lack of it. Do NOT recommend it!!! The overall "fix" is that they DID NOT FIX it, put the old mirror back. We will be going to another shop.
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May 2021 by Jenny Aguilar
Don't like the fact they put reconditioned parts on vehicles that they repair
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April 2021 by Bernie Butler
I googled Auto body shops near me after my car was damaged and E&T was closest to where I lived, so I decided to go get an estimate.. boy am I glad I did. The woman at the desk was very warm and friendly, and she came out and looked over my car and I had explained that I didn't want to go through my insurance if the repairs would cost less than the deductible. After she checked it out she told me a price and I was like "YES, LET'S DO IT!". I dropped my car off on Monday morning and Tuesday afternoon it was ready and looked better than when I first got the vehicle. She was thorough in explaining everything and also reminding me NOT to wash it for at least a week. Extremely satisfied with their work and customer service and highly recommend them!
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April 2021 by Tiffany Alexander
I checked google early in the morning searching for a body shop .. I called this establishment because google said they were open although many others were closed. I was surprised but glad. So I gave them a call because I was up and couldn’t sleep bothered by the dent in my truck. A very unprofessional rude lady answered the phone screaming asking me “did I know what time it was” (as if I’m unaware
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April 2021 by Nunya
Why would you go do a body shop that looks like that and that is also next to a junkyard. You guys don't know much about the auto repair industry. That means they will use used parts on your vehicle first. Then they may look for OEM replacement.
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April 2021 by Adrian Mann
Dont go to this place they had my car for 23 days & did a ok job on the body work & added more problems than fixing the things that needed to be fix Rate -0
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April 2021 by MC Diop
Fair and honest! I enjoyed working with Lori and her staff.
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April 2021 by patrick collier
I was skeptical at first , but they did a great job ! so don't judge a book by it's cover
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April 2020 by Tom Darrius
Did a great job on our van