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September 2024 by Brandon McPherson
Not professional at all. They are just looking for you to spend money on overpriced merchandise. My mail was being stolen and they allowed several credit card transactions over $1,000 to be charged to my cards. When I stopped by to follow up I was told by the manager that they get busy at times and don't have time to look at ID. Total disregard to their store policy that is CLEARLY posted right at the front counter
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May 2024 by cory bridges
I always seem to find something I'm looking for in DTLR , and the Staff is always helpful in my experience
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September 2022 by Robert Jelks
I did a online order for store pickup, so I called the store several times to see if my order is ready they never answered the phone
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June 2022 by Doris Powell
Good place to renew your wardrobe, have a wide range of styles for both genders
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June 2022 by LaTrina Gibson
Staff was very nice and helpful
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December 2021 by Cynthia Thompson
Hate thus place, as busy as it get during the holidays they still only have one person working the register. If you have nothing better to do with your time then go stand in line for an hour and give them your hard earned money!
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November 2021 by Dejon Harris
It cost me 100000$ I can't believe this
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September 2021 by Sharon L.S. Long
Rude staff kept walking off seemed to be on a personal phone call store was hot hardly any inventory Rude and very poor customer service.
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August 2021 by Jfiya Miamore
Kimisha is very unprofessional and needs to be retrained on her attitude dealing with customers and coustomer service she showed no interest in explaining the return policy after I just bought the shoes no less than a hour ago. I would not recommend paying in credit)debit here for shoes I wouldn't recommend buying shoes here they get shoes late or way after the release anyway so good luck. Won't step foot in again.
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May 2021 by Sharonbigskokie Long
Rude staff kept walking off seemed to be on a personal phone call store was hot hardly any inventory Rude and very poor customer service.
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May 2021 by Damaia Love
Its a really good store. It has lots of trending clothes and styles are raw. If u wanna look raw then go here.
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December 2019 by OneManBand
I’m never reserving a pair of Jordan’s here ever again. I bought 2 toys for 2 different sizes for the bred 11’s and they put me down for a kids 12 when I specifically asked was it a mens size 12 and the 2 women there replied yes asked for a 3 in a infant size they had me down for a 3 kids size. And the ppl that came in after me had the same problem.Very disappointed in this DTLR. They cool as far as just buying something but reserving a pair of shoes I would go somewhere else.
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October 2019 by Teneshia Lindsey
Really nice selection of shoes, and the prices aren't bad. The customer service could be much better. Esp the cashiers!
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October 2019 by Rare Airwear
The absolute worst customer service in the entire mall they attempted not to follow corporate policies and I had to call 1-800 number to get issue resolved. Won’t be shopping at this location again.
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August 2019 by Brian R
Service was decent products were ok this DTLRs is a bit more strict on giving deals I've gotten good deals at other DTLRs