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“Monica helped me set up my new phone after having issues porting over my phone number from another carrier. She was super patient and ensured that I was completely set up on my new device before I left the store! I highly recommend working with Monica for all your Verizon needs!”
“I had a great experience swtiching from verizon to Cricket at Lemay store.great plan without contract.Very friendly customer service!! Would recommend if you want to get a cricket phone.??”
“We had a GREAT experience at our local AT&T store today! Ahhh so nice to have knowledgeable and friendly staff to make transitions and purchases go smoothly. Lee made our day! Kudos to him?”
“Natalie took such good care of us. We were switching over from another service and upgrading our phones, she was patient, explained everything, has an awesome sense of humor. We were well taken care of.”
“I went to this location yesterday and Taytierrah was very patient and understanding with me. Best customer service I’ve had in a long time, even took the time to transfer my info from one phone to the other.”
“I don't usually have the best experiences with the customer service however Flo totally changed that around as she was so eager to help us and make sure we got the best deal. She is a really awesome representative for Boost and I will continue to stay with them because of her.”
“I got a referral from one of my friends in STL. I inquire first before coming to the store to see if they can fix my son's ipad. This is like 5th generation model. I came and they fix it.. It was fast, not even took me an hour to wait. I just went to Filipino Restaurant nearby to get my lunch while waiting ❤️ Mike and staff are accomodating ? I paid 69$ for the screen to fix. Not bad at all. Highly recommended”
“I went to the one in Fenton to add my niece to my plan & Jackie assured me it would only be $30 more. Well they wound up taking out $50 more. I happened to be on Bayless and stopped in. Asma was very friendly & so helpful. She went above & beyond and got it down to just $30 more added to my bill.”
“Blake gave me such a positive and easy experience. I thought i was going to dread going in to pick out a new phone. I got it done in one afternoon thanks to him. Excellent customer service, knowledgeable and efficient”
“I don’t know who on Cricket’s top tier rung needs to hear this, BUT Cortez is the truth! Ok, so I am currently in Belize, Central America and have had the most stressful time trying to find the right international plan with Verizon. Now, my mother who is a senior and a Cricket customer has just learned to text, so informing her about a new option to communicate using WhatsApp was totally out of the question! I mean, I begged and pleaded. We spent $300 on phone usage my first month in Belize using Travel passes. I even had one of my friends reach out to her and still: No Can Do! Then, just the other day, she walked into the Cricket store on Union and met CORTEZ (I hope the spelling is correct)! If you only knew how happy and relieved I was to discover that she had finally signed up for WhatsApp! I mean, I actually still can’t believe it. If you knew my mother, you would understand why. If I didn’t know any better, I would think she’s in some kind of witness protection program or something! SHE DOES NOT DO OR TRUST TECHNOLOGY LIKE THAT! Cortez took his time with her. He was professional and caring. He is obviously a miracle worker too, because that is exact what it took to get my mother to get on WhatsApp! Lol! I now can enjoy the rest of my time in Belize knowing she is just a text or phone call away without spending more on phone bills than I do on my monthly rent here (no cap)! I just want you all to know that you have a keeper!!! Especially in this hiring market so you better treat him right before another employer sweeps him off his feet! Lol THANK YOU CORTEZ! You really did do the impossible and I am so grateful! Ms. Irene (My mom) and I both greatly appreciate you going over and beyond your employee duties! ?????????????????? ~Sandra”
“Matt, Deniese, and Robert were all working when I bought my phone at the Cricket store on Cherokee. They were so nice I wanted to express my appreciation for their gracious attention in helping to solve my myriad issues.”
“Ms. Ruby
Assisted me today with my phone
she did an amazing job
NO attitude always pleasant
I will be returning and referring other customers to this location with this young lady .
We need more people like Miss Ruby in customer service assistant customers.
Thank you for your service Ms. Ruby.”
“Sierra and Marcus helped me out this morning. They both provided a great customer experience for me. If you are shopping for a new phone or looking for phone accessories I highly recommend this is the place you need to shop.”
“Riz was awesome! I appreciate her professionalism and knowledge. I went a second time and saw Lexi who was also very helpful and knows her stuff. They get 5 stars.”
“Neily was a very kind worker if it wasn’t for her I don’t think I would be able to fix the issue on my phone other stores would just tell me to call customer service but when I came in this store she treated me kind and respectfully and help me solved my issue on my phone”
“Jeni did an excellent job getting me set up with my new iPhone. I would definitely recommend this store to my family and friends. She took her time and made sure I had the best deal and protection I could have”
“Yo, if you need a new phone and want a good deal, go holla at Sam. He knows his stuff, always up on the latest products, and real easy to talk to about any concerns you got. Sam's the man for a great bargain, trust.”
“Stopped by FoxPaw to fix my iPad after it flew off my front porch during some COVID home yoga. Needless to say it was pretty damaged hitting my driveway. Luckily I was able to drop it off easily and get it back quickly. The pricing was lower than Apple and I was pleased to find an additional Yelp check in coupon I used at checkout. They definitely aren't the most friendly bunch in there but they get the job done!”
“Loved going to this location. I had a lot of hoops to jump through in getting onto my own line and Devon made it so easy (and fun) to get through it. She made sure to explain everything as it was happening and got me the BEST deals I could find there or anywhere else for that matter. The store was super chill, clean and welcoming. All around 5 star experience and will be recommending to all my family and friends! I drove 30 minutes to go to this location and I will do it again and again to see Devon and the team.”
Open 24 hours
5003 Natural Bridge Ave, St. Louis
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“I have been with Metro for several years. I have gone to several different stores. This one, by far, is the best!!!! Highly knowledgeable staff and great attitudes.”
“Almedina worked with my husband and I to upgrade our phones. I believe she went above and beyond to help us. I would recommend anyone to use this location if you need new cell service or an upgrade. Great Customer Service!!!”
“Thank you for an excellent experience. Jazz was patient, knowledgeable, and easy to work with. She was great with assisting us with our transaction. Keep up the great work gal!”
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“You guy need to fix the problems with the towers. Some of us run are own business and us our phone for them. And if we can't out or got calls or text message, we lose out on own business.”