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December 2022 by Shelly Bokker
The girls are always professional and helpful when I need them.?
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September 2022 by Tony Toepfer
I've been banking here for years. Moved to Florida and had to change. Recently moved back and this was one of my first stops. I was welcome with open arms back by a young lady at your branch, Giana Berry. She was so kind and answered all of my questions without hesitation. Made my wife and I feel like family! Good customer service with friendly and knowledgeable people these days are hard to come by, but I guarantee if you go into the Byron branch and ask for Giana, you will walk out with a smile. Keep up the good work young lady!
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September 2022 by Alyssa Nelson
100% recommend Josie Winters for any questions you have regarding opening an account with this institution. I was hesitant about leaving my current bank but Josie reassured me about everything this place has to offer! Thanks to her I’m super confident in opening a new account!
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September 2022 by Destiny Mcmanaway
I recently had some questions regarding a car loan. I usually have a terrible experience with banks, however an employee that helped me with my car loan, was amazing. Josie Winters went above and beyond for me when it came to any questions or concerns. 10/10 service from her!!!
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December 2020 by Denise Bennett
I have banked at Sterling Federal Bank in Byron long before it was Sterling Federal, 35+ years. I have always received excellent and courteous service from everyone that works there. If I have ever have a problem or concern they are always right there to take care of things. One happy customer!
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December 2019 by Jared Ashley
Michelle and the rest of the staff really know the customers and offer excellent service.
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August 2018 by Jessica Skinner
Michelle, the banker, is awesome. She goes above and beyond to help. All other staff members are helpful and friendly as well
