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August 2023 by Rachel Z
Got my ears pierced by Stephanie the manager. Stephanie was patient, kind, funny, and such a gem. Couldn’t be more happy with my experience there! Stephanie is your ear piercing expert and I can’t recommend this store and Stephanie enough!
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May 2022 by Kristine Schwarz
Super nice and considerate. Small store but has most anything you want. Katie the manager is awesome, very helpful and polite. Got my ears pierced and I will be back for more earrings
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February 2022 by Verifying Account
My kid loves Claire's we visited this location on a whim she was being such a trooper out in the freezing weather while walking/training my rescue dog. I let her walk in with some cash while I waited outside. She's a shy gal so she was nervous to ask for help counting her money. I watches the associate help her patiently. Seems to me she matched her demeanor. She walked out a few minutes later happy as can be. She said the girl in there was super nice to me and she helped me.
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January 2022 by Marta Michalene
Had a great experience piercing my 4 year olds earrings here.
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August 2021 by Drew Mitchell
Arrived at 5:45 and they already closed. Girl in the store locked the door and was on her phone. Knocked on the door and she wouldn’t let the kids in. Oh well!
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August 2021 by Jovana B.
Always closed during regular business hours??. Online and on the door it says open 11-7 but I've gone around 3pm many times and the door is locked? No one ever answers the phone. Very bad customer service.
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June 2021 by Valerie Devermann
I went yesterday at 3 PM after calling to make sure they were open and that I didn't need to make an appointment for an ear piercing. The doors were locked and the lights were off, we hung around for 20 minutes and no one ever came back. Additionally there was no sign left on the door. Please be more considerate of other peoples time.
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March 2021 by Charles Pauline
Good quality of products at fair price and the owner is very nice to all.
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February 2021 by Amy Watson
Love the place and the owner is so nice!!
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August 2020 by Alyna Elkayyal
Got my second ear piercing the lady that helped was amazing!! I wish I got her name she was funny and sweet. She also pierced my ears perfectly.
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January 2020 by John Mixer
Great for little girls
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January 2019 by Sherry Lewis
Very nice and clean store.
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September 2017 by Christina R
Took my girls for their first Claire's experience and was very disappointed. The store was about half the size you'd expect and when my 3 year old had to go potty they suggested Starbucks and lost my business. The boutique next door understands the value of keeping patrons inside and has a nice bathroom and children's play area. Go back to the mall Claire's, Burr Ridge doesn't need you if you don't understand customer service.
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August 2017 by Christina Dunnam
Love this place and GiGi is so sweet!
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January 2017 by Rich Ng
Had my daughters ears pierced here and the woman that helped us was wonderful.
