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July 2024 by jonathan Medina
Hands down the best Visit. I felt comfortable conversating And i give Alex G. A sales associate Thanks for making this happen for me.
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June 2024 by Jose
ALEX IS THE WORST!!! RUDE CUSTOMER SERVICE. LAZY AND OVERALL RUDE!!! I AM REPORTING IT TO DISTRICT MANAGER!! THIS LOCATION SHOULD BE CLOSED FOR GOOD. WORKERS DONT EVEN WANT TO WORK SO WHATS THE POINT OF HAVING THEM THERE!!??!!
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May 2024 by Brothers Abutabanjeh
Don’t go there, they will lie about everything, especially Cipriano, he will lie about credit , he mentioned to me to go activate a line with Tmobile port in to Verizon so his number will look better. What a scam. I can’t give zero otherwise I will do
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May 2024 by Ala Abu Tabanjeh
Very bad experience, don’t work with Cipriano. He will lie about everything, don’t work with him
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April 2024 by Adnan Mesiti
Told me I’d pay 80 a month, but bills me for 105, then after I cancel I get charged 167.71 for leaving.
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April 2024 by Patrick Wrobel
This store is garbage. Take your business elsewhere. Staff is rude, most of them have poor customer service skills and are misinformed about the products they are trying to sell. You will be harassed in the parking lot because they hired what looks like an ex convict to play a security guard to prevent you from parking in their reserved parking, it’s hysterical. I didn’t even want to step foot in the place after being yelled at. Do better.
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April 2024 by Borrego Ronald
Fairly quick to transfer all the data from my old phone to my new s24+
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March 2024 by Grzegorz Piatek
lazee people working here
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March 2024 by Angelica Stachon
Listen to the other bad reviews. The store associates do not care to help. Terrible customer service and attitude from the workers. I’m not sure how they are still in business. Go absolutely anywhere else if you need help do not give them your business.
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February 2024 by Julie Wagner
The people that work here are cocky and arrogant. Definitely not customer friendly. They have been like this way before.I need to switch carriers
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February 2024 by Erickspainting handyman
NICE COSTUMER SERVICES
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February 2024 by Miguel Carmona
Want to highlight the manager Francisco, I was stuck in an endless loop of automated systems and he helped me get my service restored while assisting sales representatives and still finding time to welcome every customer walking in. Thank you Francisco!
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January 2024 by GNC Company
Bad service, every time I travel I have no internet. I had better signal with cricket or metro pc. I thought Verizon had better service but I was wrong. When I get back from where I’m traveling I’ll go back to cricket.
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January 2024 by Estela Gonzalez
They are the worst staff and they don't explain anything on television, they promise the best and nothing is true, I will never come back, please be careful if you go there.?
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January 2024 by Alex
I recently had a very disappointing customer service experience at this Verizon Wireless store, where I encountered associates named Alex and Erick. From the moment I walked in, it was evident that customer service was not their priority. Both employees glanced at me but continued sitting down, engrossed in their tablets. It took a few seconds for a third employee, a female, to finally approach me and ask how she could assist.When I expressed my interest in upgrading my phone, the female employee nervously asked Alex if he would like to help us. To my dismay, he immediately rolled his eyes and rudely replied with a firm "NO." She then turned to Erick and asked if he would be willing to assist, to which he nonchalantly responded, "I guess." It was clear that neither of them were enthusiastic about helping me, and their attitude was reflected in their unhelpful and condescending demeanor.Throughout the interaction, Erick's responses were curt and dismissive, leaving me feeling frustrated and unheard. It became apparent that their lack of interest in providing quality customer service was affecting my ability to upgrade my phone. After enduring approximately five minutes of this poor treatment, I made the decision to leave the store.Overall, my experience at this Verizon Wireless store with associates Alex and Erick was extremely disappointing. Their lack of professionalism, indifference, and condescending behavior made it clear that they were not interested in assisting customers. As a result, I would strongly advise others to consider alternative locations when seeking Verizon products and services.
