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“This location has workers that every storefront would like to have. They are so helpful and make things go so easy every time I go. They are bilingual and some of the best workers I have encountered. Would really like to have them work for my storefront at a really good pay. Jenifeer, Noemi, Eric, and Frankie are the reason customers come back to this store. I wouldn't be shipping UPS if it wasn't for them.”
“Just had a run in for the first time here, and Yvonne is truly a delightful person. She was very kind even when the label for my package was improperly put on, she put on clear tape to correct it, very quick as well. We made a little enjoyable small talk as well. I have never felt the need to review a place ever but she's different, she's something else. If you have the option, definitely come here over other places, I promise you won't be disappointed”
“I went in to set up a mailbox & had a great experience working with Bob. He was very friendly & took his time explaining the process to me. As an anxious individual, I really appreciated his calm demeanor. I'm so glad I chose this location.”
“I have used The UPS Store #3571 at 910 W. Van Buren in Chicago for auction purchases at Wright and Hindman Auction Houses on numerous occasions. They are total professionals. Juan, Julie and the staff are top notch for your packing/shipping needs. They make it SEEMLESS.”
“Brianna Lloyd and Eli were so helpful when I came into the UPS store at 917 W Washington BLvd in Chicago yesterday. I came in at 5:59 pm needing a document notarized and didn't realize the service ended at 6. They were able to work together to get this completed swiftly for me so that I didn't have to come back the following day. I was so grateful for the excellent customer service and quick help when I really needed it!! Thank you Brianna Eli and Lloyd for your help yesterday”
“I had a wonderful experience with DHL in chicago. Not only were the service providers very patient, but also some of the kindest souls i’ve met. Maria was the employee who looked after me. She was kind, funny and most of all helpful. We ran into some things which weren’t aligning but with her patience and client care we were able to work together and solve these issues. She had such a customer first approach, and even after we had a little hinder. Greeted the next customer with a big smile. She was great, not only as a worker but as a human.”
“I’m an old guy and I had a heavy box to send back. You should have seen my wife and I trying to get it in the car. So I got to the UPS store and asked for help to get that big box out!
ALEX said sure, I can help. You know he went right out picked it up and I never had to touch it again.
Alex was the best, go see him if you have packages to send out.
Thank you so much Alex!!”
“"I am giving this UPS Store a 10-star rating because of their exceptional professionalism and courtesy. From the owner Karen to her incredible staff members Dan, Ray, Kelly, Juan, and Sam, the service has always been top-notch. Having been a loyal customer for over 5 years, I can attest to their impeccable customer service, which has been consistently outstanding. I look forward to continuing my support for this UPS Store in the future. Special thanks to Karen for assembling such an awesome team of people!"
Francheska #338
I am giving this UPS store a 5-star rating because I recently visited the UPS store and was assisted by Claudia. She was incredibly professional, providing excellent customer service and making the entire process smooth and efficient. I truly appreciate her help and highly recommend her for her outstanding service. Thank you, Claudia!
Francheska #338”
“Sylvia from AEC Parcel Service customer service is amazing! Incredibly helpful, polite, and patient.
It really helps customer retention when you have service agents like Sylvia. Thank you again for your comprehensive information!”
“Very helpful staff they help me I was nervous about first time shipping something and they help me feel more comfortable and secure about everything the Staff made my experience a good one thank you .”
“I have been to this location twice and both times the employees were extremely friendly, personable, and helpful. They went above and beyond to assist me. Excellent, excellent customer service.”
“They helped me return my Verizon Fios devices that I bring with me out of state when moving. Local Verizon stores don't accept them due to no Fios service in the state of Illinois, I'm so glad I found this place. The service is quick and professional, love it.”
“Dan and the rest of the staff are seriously profound. I love how easy and straightforward doing business at this location is and I look forward to my next trip to my local UPS store (:”
10:00 AM - 6:00 PM
101 North Wacker Drive, Chicago
Shipping Centers
“Never want to make you wait. What a great team there. Needed to go return some Amazon returns. Which I'm sure they get a million of and can be annoyed with. But nope, every time smiling having a good time. Got to love it. Thanks for all you do, I sure appreciate your help!”
“If you're looking to drive for a company who cares about their drivers look no further. I've been a part of the Brite family for over 4 years and I'm so greatful I made the choice to come here. Pay is great & always on time and they'll get you home when you need to be home. Office staff is great & dispatch keeps you moving. Max & the after hours crew are amazing as well and always extremely helpful. All equipment is new and well maintained by the onsite shop. If you want great pay, great home time, and to be treated with the respect you deserve then join the Brite family.”
“I absolutely love everything about this location, especially the guys that work here.Danny always, always goes above and beyond with a smile on his face! So helpful and kind!!We love Nick too!!! There's another guy too that works there, can't think of his name but he's great too!!Highly recommend this location!!”
8:30AM - 5:30PM
3400 W 111th St, Chicago
Shipping Centers
“Discovered this gem a couple months ago. So much better than shipping packages at the post office, UPS Store, or FedEx office. They move through customers very quickly so you aren't waiting in a line for a half hour like the other establishments I mentioned above. Also, the customer service is top notch. Highly recommend supporting this small business with all your shipping needs.”
“I think most people get online to give reviews when they are angry, but fewer get on when they're happy. I just want to share my experience at this store:
I'm a regular customer, I've even paid for a personal mailbox at this location. The two staff members cared to learn my name. They are friendly, greet me when I come in, and add that old-school personal touch that one only hears about.
Even when they are very busy (which is often), they are courteous and respectful. I've seen customers come in who didn't follow the return instructions on their labels (some packages require the *customer* to do the packing while others the store does), but the staff don't lose their cool, even when the customer gets angry and sarcastic.
I've seen them bend over backwards to try and help customers figure out their last-minute needs.
I know that I enter and leave this store smiling every single time.
All in all, I'm a loyal customer and will remain so as long as I'm living in the area.”
“I always go to this UPS location because the staff are consistently friendly and efficient. Their excellent service makes every visit a breeze. Highly recommended!”
“Bill at the copy center helped me print out work photos after running around at multiple FedEx’s where their printers couldn’t make photo copies. Thank you Bill for making it an easy process. The rest of the staff were all so very friendly and outgoing.”
“Shipping during the holidays is always a nightmare, I was fortunate enough to come across Marlene . She was extremely helpful and patient with helping me ship my packages. Prices are also super affordable. Will definitely be going back!”
9AM - 6PM
1440 W Taylor St, Chicago
Shipping Centers
“The woman who owns this business is super super super nice and patient. I came in to get a something packaged up from the Italian market next door and other stuff. I would have had her ship it out but I needed to use brown which she does not have as an option. She directed me to walk east down the block to the brown store. Her boxing and packaging prices seem to be more economical than the brown stores and Fdx Office. I would support her business again if I happen to be back in Chicago. Personally I prefer to patronize small business owners.”
“The Amazon Locker at Clark & Lake is a convenient solution for package pickup in the heart of the city. The lockers are easy to access and securely located, making it a hassle-free experience. The instructions for retrieving your package are clear, and the process is quick and efficient.
The location is perfect for those who work or live nearby, allowing you to pick up your items on the go without worrying about missed deliveries. The surrounding area is lively, so it’s easy to combine a visit to the locker with other errands or activities. Overall, the Amazon Locker at Clark & Lake is a reliable and practical option for anyone looking to streamline their shopping experience!”
8:30AM - 7PM
9449 S Kedzie Ave, Evergreen Park
Shipping Centers
“Excellent customer service and knowledgeable leaders. The manager was training a new employee and answer questions from customers and other affiliates. I always do business with this location”
“I’ve been here many times and they’re always so helpful when it comes to photocopying and when I bring my packages in, they are always friendly and helpful. I feel their service Is outstanding.”
“Good and affordable prices. They offer everything titles and plates. Chicago city sticker. Plate renewal. Money transfer. Money order and they do income taxes.Fair and reasonable prices. They offer all titles and plaques. Chicago city sticker. Plate renewal. Money orders. Send money to Mexico and make Income taxes.”
Open 24 hours
5500 W 47th St, Forest View
Shipping Centers
“They are always professional, an try to get you out of here as fast as the can. I love coming here. An the older guy at the security gate on the 2nd shift is amazing.”
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“The people are very nice they will package your items for you and the shipping always gets there when expected Good location great service i recommend to anyone And I will definitely return there They give you 2 options for shipping when is by sea is by air The error option is about 3 times the cost of the other option but it took 4 days to get to Poland”