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November 2023 by Eric Sigmon
Decent car rental place. No issues. Process was easy. Definitely will use them again.
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October 2023 by Katlin Bewley
Rent a wreck and especially Derrick was fabulous to work with! We were in a pinch and they came through for us at the last second WITH A DEAL! I highly recommend
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September 2023 by heather harris
I rented a car from this company on orbitz last weekend. The first thing that went wrong was when we were checking out we were informed that we didn’t have unlimited miles so we had to pay 50 per day for unlimited miles. We were in a time crunch so we paid it and left. We weren’t 2 miles down the street when the whole rear view mirror fell from the windshield and was dangling. Then when we got on the highway the car would shake when you got to 70 miles per hour. When we arrived at our destination we opened the trunk to get our bags out and the trunk wouldn’t shut. And then the car started giving a warning that the tire needed air. This was the worst experience I have ever had. When I called to let them know about all the problems the man I spoke to said that it was a beautiful car and basically blamed me for the issues. He told me I shouldn’t be driving faster than 65 miles per hour. That I should have turned around when the mirror fell and the trunk worked when they had it. I would never ever recommend this company. Their cars are truly a wreck. It’s not just a name.
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August 2023 by Sarah Hassoune
Had initially rented the car for two weeks but due to the struggle of finding a car to purchase had to extend to a month and a half. I only mention this as they were the most understanding and helpful company I have ever worked with. They make you feel like they are a family member. Best service i have ever encountered and such genuine kind people.
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July 2023 by P. Marlene
Excellent service. I have visited both locations since 2020. Great customer service from Mohammed & team.. (Forgive me if I misspelled his name) Good car; just what I needed for the week due to an unexpected car repair at dealership. Thank you everyone!
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July 2023 by Arun Kumar
Fantastic Service and never expected it. This is the first time I rented from this place and the front desk person was very kind and the car was great too. The price was cheaper than other big vendors in this area and it saved us $$. Will definitely rent again.
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July 2023 by Rob Mac
In the beginning I was sort of unhappy because there are so many rules. I don't like rules. But when I returned the car the person was so nice . He told me how to rent from them and reduced my return fees . I was very happy for this. Thank you Muhammed . You have very good customer service
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June 2023 by Cordario Tobler
This place is awesome, the customer service is by far the greatest I’ve ever experienced from a rental car company. Muhammad is very nice and courteous and an excellent people pleaser, he goes above and beyond for his customers and I love that. I’ll always rent from them because they’re great. I highly recommend this company for your rental car needs.
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May 2023 by Regan Coleman
I was in Chicago and needed a rental car. These guys were the best deal, even though I drove a lot and there was a 150 mile/day limit. Some of the bigger agencies pay big $$ to have a desk right at the airport and often shut out the others. I did not want to pay that premium. Rent a wreck was still a better deal for me.You have to call them when you arrive and they will come and pick you up. That might be unsettling to some but he was right where he said he would be. They told me what door to exit once I had my bags.The driver was very friendly and helpful. I think he's the owner. Check in was hassle free and everyone was friendly.The car in spite of the agency name was not really a wreck. It had some minor flaws ( scratches, dents) but overall was fine, though someone prior had been smoking a bit and you could smell a little. It wasn't too bad though.What I loved is that when we brought the car back they didn't screw us over like some agencies that point out pre-rental existing dents or scratches that we didn't make and try to charge. That's happened to me at other agencies.Even better, the checkout person made a small understandable mistake with my bill. I called them a few days later, and they were professional, and sure enough refunded me the difference!Though it's probably a franchise I appreciate that Rent a Wreck used to rent me cars in college when others did not.With respect to this location, it's so refreshing to deal with good, honest, friendly and helpful people, which is why I'm giving them well-deserved 5 stars as it was a great experience.
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April 2023 by Michael LuBecke
It's definitely a small world! After moving to Florida 12 years ago I was surprised to see the owner at this location. l had rented from this company for decades from the Hammond, In office."UPGRADE!"Car was clean, drove well and as a touring musician, the vehicle was dependable just as they are!Great seeing you again and you'll always be my first choice!
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April 2023 by Patricia Novakowski
These guys are Great! Was a terrific, clean, well maintained car! They are my new go to rental for Chicago trips!!
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March 2023 by April Hill
Arrived in Chicago from Florida for my Birthday!!!! They (Rent A Wreck) rented us a vehicle that has a recall. We only found out because the key fob wouldn't open the car doors. Car Alarm going off. People thought we were trying to steal the car. Got yelled at when we called to report the problem. Asked to be comped for our lost day. Was told no. We will Never, Ever, rent from Rent a Wreck. The Name say it All. Not worth the price. Enterprise is much better!! Terrible, Terrible Experience ??
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March 2023 by Glinda R. Shultz
I recently rented a car from RentAWreck and the customer service was excellent. Derek called me the day before to confirm the rental and to let me know that there driver would puck me up the airport. The car was very clean and ran great!! They also provided a ride back to the airport. I highly recommend them.
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March 2023 by Raymond Cadena
I recommend Rent a wreck on 79th st in Burbank. Mohammed is very professional. I took car back early and received my refund within two business days.
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February 2023 by Stephanie A
A great place to rent a vehicle from, met the owner and he's a very cool humble guy. I would recommend you rent from here, they are quick and reliable.