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October 2024 by Mark Honings
Sales person was friendly and helpful.
Went to the warehouse to pick up the furniture. One box would not fit as it was in the vehicle, but the warehouse staff were eager to help to make it work. Everything fit without any other problems.
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October 2024 by Hector Ortiz
Rolando has helped me with several orders. Will only deal with him at the store.
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October 2024 by Lavandy Goines
Maria and Artemis provided me with great customer service.
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October 2024 by Mark Sifuentes
Lisa our saleswoman was very helpful, showed us various bedroom sets and she wasn't pushy, my wife & I finally settled on one, we wanted Bob's to deliver it last week of May, Lisa said no problem they can accommodate us, only because we are having some construction done on the house and didn't want to have any interruptions going on while tge furniture was being delivered, you will have a repeat customer. ?
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October 2024 by Sabrina Mcbee
Purchased a vinyl loveseat and sofa last year. I also purchased goofproof because I wanted to ensure I had my furniture for a long time. Unfortunately there is a rip/tear and I submitted a claim. Claim was denied and reason was that cracks and peeling are not covered. I reached out to Bobs and the rep told me that vinyl does not rip/tear and that it can only crack or peel. I asked rep why "vinyl does not rip/tear" is not listed in the goofproof contact and per rep, it's just something that "they know". This was not verbally communicated to me, the consumer, nor was it listed in the contract. I would not have purchased the furniture or the protection plan if that assumption was communicated to me in any way. It is false advertising in my opinion. I will attach copies of conversation with bobs rep as well as the pictures of the rip/tear. Maybe bobs the store can help me understand.
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October 2024 by Amanda Torres
After looking around at multiple furniture stores, I decided on Bob’s Infinity gray sectional. I love the design and that’s its modular to fit my space. This was also my first big furniture purchase and John was super helpful in walking me through my options to take home my new sofa!
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October 2024 by Kimberley Jenkins
This is my second time purchasing furniture at Bob's and each time, ai received great customer service
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October 2024 by Anna Arambula
Great service
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October 2024 by Lucy that g
Went to Bob's for a sofa and met Artemio he was very nice,knowledgeable, and very helpful ,followed up with no problems I give him 10 stars if I could .. thanku for everything I will recommend your business!!!!
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October 2024 by Freddy Garcia Jr
Bought some furniture here but they ended up charging me $400 extra a few months later on my credit card. Last time I buy from here.
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October 2024 by Erika Rodriguez
Lisa was patient and helpful. Thank you!
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October 2024 by Charles Mc Vey
Easy process, John was very knowledgeable and helpful
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October 2024 by Rafael Romero
Went there with my wife and mother in law who was looking to buy a new bed and we had the worst experience at this place ever walked out within 10 minutes the people were rude and obnoxious won't ever go back again.
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October 2024 by Vickie Wilson-Luster
I find our sales associate very friendly, he explained everything twice or more if need. It didn't matter if it was my daughter or husband. What he didn't know was that my husband is the first stages of dementia. He treated him well. Actually it was the first time I enjoyed shopping for anything with my husband. Thank you
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October 2024 by Emilio Man
Great service got a couch here they were very helpful will definitely return
