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November 2023 by Mary Moneta Bell
Great service from customer service to the driver! Customer service went above and beyond. Truck arrived with no scratches or dents! This is the second time using them, just a friendly and reliable at the first time. Transported a car and truck cross country..
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October 2023 by Rose Mary Marabuto
Emma was extremely help and kept in touch with me until my car was delivered. Great service
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August 2023 by Russ Kreychmar
After weeks of searching for companies to ship my parents car from Brooklyn, NY to Florida this fall. I finally stumbled across Stateway Auto. Being this is my parents first time as snowbirds, which I learned the term from Emma. I have never felt more comfortable and the car hasn't even been shipped yet. She has assigned a driver within 48 hours and explained all the ins and outs. The driver has reached out to us and I have never felt more inclined to write a review just based on customer service alone and from the process in general. I will absolutely update this once the vehicle is actually shipped at the end of September.
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August 2023 by Debra Floss
I had a great experience with Stateway. Emma was a pleasure to deal with, she was patient and answered all of my questions. This was my first time using a transport company, and they put all my worries at ease. Picked up when they said they would, delivered when they said they would...great communication ! I will use them again in the future, and will refer them to anyone who needs a car transport!
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August 2023 by Jose aleman
Statewayauto is the most reliable company I've ever dealt with after shipping multiple vehicles communication was on point. Emma was phenomenal! I have nothing but good things to say.
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August 2023 by Amanda Linville
Needed to ship my car from CA to ID. After looking around, I decided to go with Stateway. They have excellent customer service. They helped me through the entire process, the car was picked up and delivered within my desired time frame.I had the pleasure of working with Jason and he was extremely nice & very easy to talk to. He is very thorough and made sure I understood the entire process and took the extra time to explain the details. I am so happy I went with Stateway and had the chance to work with Jason!
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August 2023 by Karissa Rizzo
I don’t do very many reviews but I would like to recognize the team at Stateway Auto, thank you Emma and Jason!! I’m going on my 3rd time with them and every experience has been stress free. Their quotes are as expected especially if you don’t want to risk not getting your car picked up (which has happened to me with a prior company, just because the price is cheaper and better does not mean the experience is better, trust me). I found my go to company moving forward!
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August 2023 by Stacy Gleason
After days of researching reliable companies & finding out that my information was being sold to dozens of companies. I searched local & contacted Stateway. They are family owed and operated to top it off!! The rate was a bit higher than other companies. However, I felt the most comfortable after speaking with Emma. Once my order was placed, she had a driver assigned within a few hours. Everyone was very prompt and professional. We will be using Stateway again!
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August 2023 by Sandra Foltushanskiy
Emma was my primary contact for shipping a car and she provided outstanding communication, honesty, and kept me in the loop the entire time. Thank you for a quick, easy, reliable experience. I’d give you ten stars if it was possible! I will use you in the future and will always recommend Stateway to all my friends and family! Again, many thanks!!!
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August 2023 by Ashlee Pietrowski
Typically, I don’t write reviews because I could be doing 1 million other things other than writing a novel. When I say, I have never had a more positive experience with a family owned and operated company in my entire life I mean that. I originally got into contact with Stateway and spoke to Jason. He explained the entire industry and boy was I misled by the other 15 companies that I spoke to prior. He gave me his direct line,cell phone along with the ability to text or call pretty much any time within reason. He made sure to also give me Emma’s number just in case he was unavailable and I wouldn’t have to be stuck on hold. She reassured me that I was in good hands, and my vehicle would be shipped in a timely fashion, as it was. At one point during transit, the driver reached out to me and said that there was a delay I contacted Jason immediately, and he answered just as fast. Before I placed my order, I was told even if I choose to go with a different company that I could reach them at any time to answer questions if I had any. That right there made me place my order with no hesitation.Look no further!
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August 2023 by BBQ Johnson
My car broke down on the side of the highway in the middle of rush hour. On the way to pick up my kids. Granted Stateway is not a towing service, I spoke to Jason, who gave me a very fair price. Explain the entire shipping process, made sure that I was safe. He had a driver assigned for me within 30 minutes of placing my order, and my vehicle was delivered to the body shop. The driver was even kind enough to offer me a ride with him. I have never dealt with a company who cares as much as STATEWAY! 10/10 guys!!
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August 2023 by Ruslan Kreychmar
After weeks of searching for companies to ship my parents car from Brooklyn, NY to Florida this fall. I finally stumbled across Stateway Auto. Being this is my parents first time as snowbirds, which I learned the term from Emma. I have never felt more comfortable and the car hasn't even been shipped yet. She has assigned a driver within 48 hours and explained all the ins and outs. The driver has reached out to us and I have never felt more inclined to write a review just based on customer service alone and from the process in general. I will absolutely update this once the vehicle is actually shipped at the end of September.
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July 2023 by jenna qualey
I needed to ship my car from IL to FL. This was the first time I’ve had to ship a car, I did shop around and ultimately decided to go with Stateway due to their customer service. I’m so glad I did! They communicated with me throughout the entire process, my car was picked up and delivered within the desired timeframe. I worked with Jason who was extremely nice and easy to talk to. He walked me through the entire process, and took his time explaining all the details. Great company! Will use again if I need my car shipped again!
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May 2023 by Mary Streep
This is the worst transport company I have EVER worked with ! Do yourself a favor and keep searching because they promise to pick up your car and NEVER return phone calls to tell you when to expect your driver. Needless to say the day they were supposed to arrive no show and no return phone call ! will be sure to tell EVERYONE I KNOW to NEVER USE THEM !!! I am STILL waiting response for a refund !
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May 2023 by Akosua Boakye
Terrible customer service. They are a third party service and will outsource transport to for your vehicle. After charging your account of their portion, they don't care what ever happens to you and the transportation company. No one will answer when you call, they will transfer you call when it's a new sale but quickly hang up when you ask about your order. It's terrible. NEVER AGAIN!!!!!.
