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“After seeing some poor reviews on this site, just wondering if they are "fake" reviews. My experience with BG Bank & Trust (part of Wintrust) has been wonderful and I've banked with them for at least 5yrs. I shopped around for a bank that would offer me a small business account without having to deposit $5000 to keep on hold; they were the only one who had a minimum of $250. Any questions I've had have always been met with excellent customer service. There's a reason Wintrust must have been rated #1 in Illinois for customer service by J.D. Power.”
“The employees at Deerfield Bank & Trust are wonderful. They go out of their way to help you. I have had interactions with both Liliana and Irina and they are very knowledgeable, kind and helpful. I highly recommend this bank.”
“This is the best bank I have Bank with. the staff are amazing from the manager all the way to Tellers and personal bankers they're always happy to see you and the service is the most unbelievable service you get thank you for being a great Bank Schaumburg needs you”
“I have never dealt with a bank where the customer service is so amazing. The tellers are friendly, the receptionist is so welcoming and the personal bankers are knowledgeable and understanding! I have dealt with many banks in the past but nobody can compare to the Lake Forest main bank! I will do as much business with LF bank as possible. Thank you for keeping the personal touch.”
“I absolutely love LFB. I don't even live in Lake Forest, but my sister does and LFB is her bank so I'm a devoted customer. The personal relationships that they form with their customers is such a refreshing way to do business. Shilpa and Tom are just fantastic - they seem to know everyone who walks in and they have the same professionalism and friendly demeanor with each and every customer, every time. Also, I've been to the drive thru at the other branches when I have my dog in the car with me and they always send a dog treat out for him with my deposit slip. Such a small gesture sets LFB from the other massive banks who have to seek out government assistance because their ridiculous fees aren't enough to keep them afloat. If you are tired of being just another number at your bank and not being able to talk to a human when you call, go see Shilpa or Tom!”
8:00 AM - 6:00 PM
1250 Village Dr, Arlington Heights
Investing
“Donya was so very helpful to me today! I had a big coin stash to cash in and she assisted me even though I do not have an account at Northbrook Bank. I will honestly think about going to this bank now because of the amazing level of customer service she provided. Both ladies at the front were very welcoming and helpful. I cannot thank them enough! It is so nice to go in and be helped to this degree.”
“The teller (? Jarvana) at the drive up window went above & beyond to assist my mom with ordering a new debit card. Her help & extra time/phone call was greatly appreciated.”
“My five stars are for the Mount Prospect branch. But I will be comparing this branch to the Des Plaines branch. The Des Plaines branch, I would maybe give one star to it.I much prefer the MP branch over the DP branch. MP branch makes you feel welcomed and appreciated. It does not have a cold feeling, like DP’a branch.Teller’s are polite, professional, and quick. Unlike the DP branch, tellers talk way too much to the ppint where it orders uncomfortable. I am the kind of person that wants to go into the bank. Do what I need to do and leave. And at Mount Prospect branch I can do that however at the Des Plaines branch there’s one teller who just talks and talks and talks, and even when you make the hints that you are ready to go, you’re there for an extra 10 minutes after you did your banking business.”
“It is always a pleasure working with everyone at Invesco. Keith, Ryan and Nilu have a thorough understanding of investing, tax laws and real estate . Also, they offer numerous educational classes so everyone has the opportunity to learn about both simple and complex strategies to grow their wealth.”
“Ive been banking here for many years. Their personal banking services, and their customer services are absolutely great. Their tellers are always friendly and their personal bankers (especially Catherine and Denise) are super helpful. Their online bill pay works well for both business and consumer banking and allows transfers, etc. They always have good coffee and snacks/treats for the kids and in general it is a pleasure to stop by the bank. I've never tried to borrow money from Wintrust.”
“I have been banking with Village Bank since they opened up quite a few years ago. I have always found the employees very helpful and friendly. I usually go to the Palwaukee Plaza branch, nice people, convenient parking, and a coin counting machine. I can't ask for anything else. Bill R.”
“I have been a customer at Libertyville Bank and Trust since they opened many years ago. I really appreciate the small-town vibe of the bank and the exceptional customer service they provide. I have recommended the bank to many friends who have had to pay fees to withdraw their own money from their banks. :)”
“When I lived in Mundelein this was my preferred bank. It was a bummer when I had to go to the bank on Maple, but it was only because this bank didn't have the printer to give me a new debit card. I assume because they're a smaller establishment? The employees were always very kind to me and my children (if they tagged along). Complementary coffee, water, and candy was sometimes available if there was a wait for a banker. If I ever did have an issue they were very apologetic and worked hard to resolve my problem. I know most are quick to leave negative reviews, but after moving away I miss this bank. I now frequent a Wintrust near my new residence and it can't hold a candle to this branch.”
8AM - 5PM
8204 W Oakton St, Niles
Investing
“Andrew is very knowledgeable and always available for advice. He helped my wife and me with a setup of a retirement account. Looking forward to working with Andrew to grow our nest egg. Excellent partner and highly recommended.”
“Adam at the Lake Zurich IL Schwab office is very nice. He answered my questions. We discussed things Schwab offers. I am very satisfied with this office. Thank you, Adam.”
“I Don't know where we would be financially today, if we hadn't met Gary Komarek at North Shore Asset Mngt. a few years ago. Gary created a plan for us to achieve our goals and we were very pleased with the results. Gary suggests and explains and the final decision is up to you. He doesn't TELL you what to do. Gary is there for you and to help you.A few weeks ago, I lost my husband. I called Gary and he had me come in. I ended up spending over 2 hours in his office while he was taking care of my investments.Gary Komarek is Honest, Dedicated and Knowledgeable.”
“I called Barb Kubas needing a letter written and notarized. She was so very helpful got me what I needed in under an hour. This is a perfect example of why we bank with Lake Forest Bank. Excellent customer service!”
“The staff at Palatine Bank & Trust are outstanding and caring individuals. Helpful beyond words . A true community bank. Chris T helped us flawlessly . We appreciate the attention to detail.”
“My dad has a local account here and the tellers are very nice. I hate to say it, but I am very lazy and use the drive-thru window instead of walking into the bank. I especially like the holiday decorated deposit slips that they use...a little cheer for the sometimes drab winter weather. A word to the wise, don't even attempt to make a left turn headed westbound on Shermer or you're asking for an accident.”
“Awesome branch with helpful employees. Part of the Wintrust network of banks. I'd much rather support local/regional businesses instead of the mega-corporations. You'll find personalized service and old-school hospitality here.”
“I have been dealing with Village Bank and other Wintrust Banks for so so many years and ALL the employees have been so kind. Dolly has been so kind and I have dealt with her on alot of occasions. Tommy really made an impression with me when I go to the cashier window. Both of them show a very genuine concern for people that they deal with. Keep up the GOOD work.”
8:30AM - 4:30PM
479 E Business Center Dr Ste 109, Mt Prospect
Investing
“Tony has taken care of our finances for more than 25 years. He has always had our best interest in mind. We are now set up for our “Golden” years as he continues to look after our finances. His attention to detail is amazing . You could not be in better hands. He and his staff are simply outstanding!”
8:30AM - 5PM
1572 E Golf Rd, Schaumburg
Investing
“I wanted to deposit a paper stock certificate into my account. Walked in on a Friday, and Patrick was very helpful and quick to process my request. I was told before that it could take an hour, but I think it only took like 30 minutes. My stocks were available to view on my app on the following Monday, so they processed it very quickly as well. Thank you so much!”
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“My wife and I had 6 financial advisors over 15 years, all of which offered only their company’s products for investment. In 2013, on a whim and with some skepticism, we attended a Steve Lewit dinner/seminar. Until that seminar, we had never heard the term “fiduciary”, much less know its meaning. Steve’s presentation sounded interesting and we decided to make an appointment with him to go over our finances. When Steve asked us our priority, we answered monthly income for retirement. Steve and his team then put together a plan that met our retirement income wishes, utilizing products of a few different companies. So we decided to again change advisors and move our assets into Steve’s recommended portfolio. Now, 9-years later, we are very happy to state that those expectations have been exceeded, as our monthly retirement income is more than was planned. A financial advisor that is a fiduciary (like SGL) made all the difference for us. We currently live in a Florida retirement community and recently discussed how lucky we are to have no money worries at this point in our lives. Had it not been for Steve and SGL, we wouldn’t be in this position. And even though we live in Florida, SGL still handles our financial planning and investments, and we couldn’t be happier with the results.”