-
October 2023 by Melanie Brando
Their tax preparer exaggerated my earned income by the thousands costing me my disability. Numerous escalations to corporate and location have been made and my taxes have still not been amended nor have I received a refund for the $412 that I paid. I've had to report them to the IRS. Instead of helping me and amending my taxes to match the documents I provided they have ignored my phone calls and letters. There is some serious illegal activity going on here. I will continue to report and escalate the issues until my taxes are redone properly and the fee I paid refunded.
-
April 2023 by Johnny DiTommaso
The sign says upfront pricing but was never given a price. Made the appointment and asked how much before she started my taxes. I felt very rushed through the whole process and at the end was charged and outrageous fee. (Well over 400 dollars)
-
April 2023 by E Shep
Went there to do my taxes, just a normal W2 nothing complicated took about 15min and came out to $385.00. There was no upfront pricing and found out when I was done. When I asked why it was so much, the tax woman came out of her cubicle super rude and refused to explain. The nice woman at the front desk called the manager and was told it's because I'm head of household, and if I want a cheaper price to file again and don't claim anyone. If you are reading this, take it as a sign that you were meant to see this and go somewhere else.
-
April 2023 by Leslie Salgado
I don’t recommend this place at all. I had an appointment scheduled for 7:30pm.. it is now 9pm. Mind you I made this appointment LAST YEAR!! Worst part is two of the employees left without even offering to assist me. I get it, it’s tax season but they should have told me over an hour ago that they weren’t going to be able to assist me at 7:30pm. Now it’s 9pm and I have some where to be at 9:30pm. I’m on a very tight schedule which is the only reason why I’ve stayed because I’m not sure when I’ll be able to come back. I will not be coming here ever again.
-
April 2023 by Ficha Thompson
I tried moving up my appointment the receptionist said no and was rude about it. so I showed up punctual to my original appointment time which I was fine with still. and when i got in the actual tax assessor was rude from the moment I sat down. her name was daphne brooker she in the worst attitude possible…I don’t know what is the matter with those people…walked out before even starting. Waste of time
-
March 2023 by Jason Demicoli
Excellent service and quick.
-
May 2022 by Abbey G.
If I could leave negative stars I would. They did not file our tax return! I don't work for free, and neither do the 2 dim bulbs who work there. After allowing for IRS refund delays, I tried following up with the incompetent who filed. Clueless. Another accountant confirmed it was not filed. I paid them for a service, but to get our $, I am doing their job for free.
-
April 2022 by Mark lowderman
Taxes were late due to hr block. The portal would not let me file electronically because tax advisor set them up to pay in store. Ridiculous!
-
April 2022 by Barb Heinrich
I've worked with Joanna now three years in a row. She is efficient and friendly. She knows what she's doing! I feel very at ease with her handling my taxes.
-
April 2022 by Robert Lewes
Excellent service. Suanna was very nice. She was efficient, knowable and most importantly she was very attentive. She took her time an answered all my questions.
-
April 2022 by Tom Williams
I enjoy the customer service and personal experience that Olga S. provides. All questions are answered and everything is done on a professional manner.
-
April 2022 by James Shatkus
Great workers with knowledge
-
April 2022 by Michelle G.
This by far has got to be the worst H&R Block that I've been to. I have been coming to this location for the past 3 years and this is my last year. The worst experience the advisors are not welcoming at all.
-
March 2022 by eric chretien
Too expensive other places are cheaper I wish I would have known that before I went to h&r block
-
August 2021 by Thomas Saviano
He was very experienced person and good.
