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September 2024 by Agnieszka Iwaszczyszyn
Unbelievably rude customer service.
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April 2024 by Carlos Jimenez
Be careful when depositing the checks because they hold them until they want to give you the money back. We need to deposit to get cash and their only reason is they stop it until after 10 days. 15 days. I do not recommend them at all.
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February 2024 by Greg Borzecki
Worst customer service!!!!!!!!!!!!!!!!!!!
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August 2023 by Harry King
Customer service is inaccessibility. Myriad of time wasting recordings that merely discourage you to finally hang up.
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October 2022 by Carolina Reyes
The transition from First Midwest Bank was awful! The ATM doesn't always work and the people from FMB was always nice. Today I stopped by to do a deposit and the teller mumbled what I thought was a greeting but she didn't allow me to listen and say hi (that wasn't the first time). They're robots now!!! I'm very dissatisfied with this new bank!!
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October 2022 by Dolly Leenheer
Good services
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September 2022 by ANDREW SITSHELA
Conveniently located and staff are very efficient. You rarely see a long line because once a line starts to form, they quickly bring in additional tellers.
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July 2022 by DREW
Conveniently located and staff are very efficient. You rarely see a long line because once a line starts to form, they quickly bring in additional tellers.
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June 2022 by Andre G.
Worst bank. No customer service, app never works, and they don't care. One star rating deserved.
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May 2021 by Taryn Decicco
I have been a customer for far too long I guess. While the tellers and bankers are very good there is no help for business customers. I'll be moving to another financial institution. I don't appreciate service companies that are inaccessible to customers.
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September 2019 by Stephanie McCraw
I deposited money at this bank today 09-10-19 at 12:25PM and the man working put my money in someone else's account. When dealing with money you should always be careful and double check. I am so unhappy right now!!!
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November 2018 by Kyle Stong
Bankers and tellers are courteous and professional
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December 2017 by Iliyana Kalaydzhieva
Amazing , friendly and extremely helpful staff. Nataliya is my banker and she has worked with me on building up my credit and making it great and giving me a great life opportunity!
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September 2017 by Lori B
Staff is always friendly.
